Palais Médina Riad Resort

Very nice hotel top

Bonjour j'ai été déçu de notre séjour dans cet hôtel car nous avons précisé qu'on était des nouveaux mariés arrivée fatiguée à la chambre il manquait beaucoup de choses. la chambre était vide pas de bouteille d'eau pas de verre pas de chausson chambre plein de poussière. Un hôtel 5 étoiles la chambre devrait être irréprochable. Donc je ne retournerai pas dans cet hôtel.

A fuir !!!!ne correspond absolument pas à un 5*

L'Hotel ne répondais pas à mes attentes

Mooie locatie goede service .

I spent two nights here and I regretted it heavily: Arrival: no single welcome word said and nobody helped us with the luggage, we pulled it our by ourselves from the taxi. Gym: No equipments at all, on two treadmills and bicycle machine thingy. Room: It didn't have towels when we checked-in, and we had to request for it. Amenities: Only two small bottles of water placed, if you want extra is chargeable (35 MAD), My wife got thirsty at night, and we had to go in the middle of the night (1AM) and get it by ourselves outside the hotel. Taxi: in two occasions, I requested reception to help me to get a taxi, with 30 minutes waiting time no taxi, I had to go by myself outside and get taxi which are easily to get. Safe box: We found an item (small umbrella) in the safebox of our room which belongs to a previous guest. Departure: it was one of the weirdest experiences.. No farewell, no feedback, no help with the luggage and I had to go outside of the hotel and get the taxi by myself and comeback to pick up my luggage and my wife. The only exception is the breakfast, I mean the team there are welcoming but the food is average.