We only liked the breakfast and the location (with safe street parking outside) of the hostel (cannot be called hotel). It is located right next to Royal palace, Maroc Telecom agency and the main entrance of the Medina. Communication before check-in is non-existent. Their number listed in Booking does not exist (I tried to ring a few times). No WhatsApp, they only answered the *********** messages (after many were sent) with a monosyllabic useless answer a few days before arrival. I wanted to know if I could pay in EUR and only discovered I could at check-in. The family room and very basic toilet are very smelly with sheets, blankets and cushions obviously not cleaned (and this is in cold late December). The room is very cold and the air conditioning not enough to warm it up in December. The breakfast is only served starting approximately 9:15am (very late for our needs) and only in the terrace even in winter when it is cold. When we arrived (quite late at around 22:30) there were no towels and no toilet paper (we asked and were given).
Oversæt