Hotel Duchessa Isabella Collection by Gsa Hotels

Ottima posizione stile barocco pulizia buona personale gentile

We stayed in a Hotiday room, 24, which I suspect is one of the budget rooms in this hotel. The hotel was in a fabulous location a few minutes walk from the castle and cathedral and the old city has a wonderful grid system so it is easy to navigate. Parking is through a side gate and then there are plenty of spaces but at €18 a day it is quite pricey. Check in was functional. The hotel was very grand but is now somewhat faded, think shabby chic with extra shabby. There was some wonderful old furniture dotted around but some of the stair carpets were loose, doors grated on the floor as they were closed, our coffee machine didn't work etc so it is in need of maintenance. Our room was a good size with a desk and plenty of power sockets and was very quiet, overlooking the back garden. There was no breakfast option, I'm not sure of that is a permanent change to the listing or a temporary glitch but there are plenty of places within five minutes walk. The provided internet service worked well. Insect screens would have been useful on the windows - there were no net curtains and we had constant trouble with mosquitoes, I know we should have prepared but we didn't and screens or net curtains would have helped. I was unsure whether to rate the hotel 3 or 4 but have given it the benefit of the doubt due to its great location.

The hotel has a very special theme and a spa. My room was spacious and super clean and the breakfast was very good. The staff were very friendly and nice and I highly recommend this stay. The location is also good not very far from the center and the castle.

Ci aspettiamo un 5 stelle ma forse la notte di San Lorenzo se ne è portata via qualcuna. Consiglio: buttate i fiori finti, i tappeti logori, la chincaglieria. Offrite una colazione che faccia dimenticare la doccia anni ‘70 e la tristezza dei finti arredi aulici.. Ma..soprattutto …guardate il vostro cielo: 4 stelle ma non di più; vanno al passato del palazzo, meraviglioso, e che non vuole invecchiare così male.

Horrible le personnel, la prestation le petit déjeuner etc … Personne pour votre valise , chambre vieillotte verre à dents en plastique matelas indescriptible , draps et couverture trop petits impossible à border 😣bruyant on entend les voisins les femmes de ménage. Petit déjeuner en direct du supermarché pain rouge dur. Fromages… 1 vache kiri c’est tout jus de fruits insipides. Départ très désagréable personnel Limite impoli. On vous laisse vous débrouiller on vous regarde mais on ne vous aide pas même pour vous tenir la porte. Passez votre chemin

Sinceramente mi dispiace, ma le cose stanno così. Carta da parati stracciata in camera, e una porticina che dà a uno sgabuzzino pieno di cianfrusaglie e puzza. Bagno e camera sono molto modesti. All’arrivo nessun aiuto per le valigie e scordarsi che alla partenza qualcuno venga a prendere i bagagli in camera. Se scelgo un cinque stelle e perché mi aspetto un trattamento coerente.