Resting Pods - -Zzzleepandgo MXP Airport

Nope!! Nothing worked except the lights. Ventilation and fan not working. Touchscreen not working so you can't access the TV for streaming or their wifi. Reached out to customer service and they know none of it works. The mattress is filthy and disgusting. If there is a toilet I never found how to access it. Asked for a refund and I was ignored. For 77 euro get a hotel. You have to go all the way out of security and get your passport stamped to access the pods anyway.

Good morning, I'm asking you to consider the return, my flight has just been canceled, and I'm going to have to find another way back home. And unfortunately, there's no flight leaving Milan Milpence. And I can't use your services. Sorry to bother you. I really hope you understand the situation. Thank you.

Do not use their service at all!!!! Their hours are fixed and absolutely not aligned with transit flights. They don’t do refund of booking either. OMG!!! What are they doing? There no customer service. How can be this kind of customer service in the world nowadays!!!!

The place is inside the airport and is a small place to unwind. It’s meant for sleeping though and good luck with that next to the toilet music blaring out and people trying to get into your room! Also not the easiest place to find and they advertise in the airport as lounges, which is confusing. However I did get 90 mins sleep which is a plus

I stayed at the facility in the Vienna airport. I had a 10 hour layover. I got confused when I landed and followed the Transfer signs and went through customs/immigration. I should have followed the Exit signs. It took some time but I finally found the sleep cabins. At this airport they're referred to as, the sleeping cabins. When you get to your cabin look at the cabin number on the floor in front of the door. Lots of people, including myself, kept trying to open the cabin to their right. If you enter the wrong code too many times an alarm goes off. There are plenty of bathrooms around the corner. There are two vending machines. The beverage machine didn't have water. Only pop and juices. The snack machine did have some sandwiches. If you're hungry I suggest getting food and water at one of the airport restaurants before you get to the sleeping cabin. The bed in the cabin reminded me of a doctor's exam table. The end of the bed is raised a bit for a faux pillow. You may want to bring a travel blanket or pillow. I rolled up my hoodie to use as a pillow. The ceiling rolls back so you can get some ventilation but you also get the outside lights. There was also a light on in the cabin I couldn't turn off. I had a sleeping mask which I used. The screen on the inside wasn't working and I didn't have a password for the Wi-Fi but I was tired so I just went to sleep. I would stay at a ZZZlepandGo in the future. The price wasn't bad and it's a lot better than sitting in an airport chair for hours and sleeping on the floor. It was perfect for my long layover. I gave a 4 star instead of a 5 star because the screen wasn't working, the light wouldn't go off and I didn't have the wifi password.

The sleeping pods were located in the only area in Milan airport that had loud music playing! This music was playing all night! I had to put cotton wool in my ears! The pods were not sound proofed at all. The pods were next to a toilet so there were people in and out at intervals & the staff were talking loudly & pushing rattling trollies around. Surely the pods would be better situated in a quieter area! The mattress was comfortable, but had no sheets, just a roll of paper! At least we could lie down because all seating in the airport had arm rests on them.