Phoenix International Hotel

Phoenix International Hotel anmeldelser

Phoenix International Hotel

Near Nanhua Road (Ximenpo), Fenghuang, Hunan, 416200, ChinaVis hoteloplysninger
Phoenix International Hotel
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Gæsteanmeldelser

9.2/10
Enestående
1167 anmeldelse
Bekræftede anmeldelser
Placering9.3
Faciliteter8.9
Service9.2
Renlighed9.2
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Tæt på naturskønt område(79)
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Fantastisk mad(32)
Gennemsnitlig lydisolering(28)
Negative anmeldelser(48)
Gæstebruger
Deluxe Business Standard Room
Overnattede i apr. 2025
Familie
7 anmeldelse
8.0/10
Meget god
Slået op den 5. maj 2025
Hotel location is great. Very easy to get to, easy to get into the ancient town, and lots of shops & restaurants nearby. Beds are comfortable. Bathrooms were a bit cramped and showers are small with a tendency to leak water across the floor. You can adjust the strength of the a/c but not the actual temperature, so the rooms were warmer than we found comfortable. Linens were in good repair but did find discoloration on bath towels. Doorknob to one room was broken and needed to be repaired while we waited. Because it was the holiday time the hotel was quite busy and other guests were happy to let their children run screaming in the hallways, even close to midnight. The rooms don’t adequately block out this sound and there doesn’t seem to be any quiet-hour policy in effect.
Oversæt
Svar fra overnatningssted: Bathroom Leakage Issue"We're sorry for the inconvenience! The waterproof strip in the shower room of your room has been replaced, and we have comprehensively checked for similar problems. We will strengthen the daily inspection of the bathroom facilities. Thank you for your timely feedback."Air Conditioning Adjustment Issue"Regarding the air conditioning issue, we are using a three-gear adjustment system for the central air conditioning. We will actively remind guests to select an appropriate gear. Thank you for your understanding."Bath Towel Appearance Issue"Regarding the bath towel issue you mentioned, all our linens are pure white without any dyeing. We have now optimized the replacement frequency of the linens to ensure that 30% of the inventory is updated every month."Door Handle Repair"We apologize for the delay in the repair response! We have adjusted the work schedule of the engineering department. During non-peak hours, we guarantee to arrive on site and handle the problem within 15 minutes. Thank you for your supervision."Noise Issue"Regarding the noise problem, we will strengthen the reminder of the 'Guests' Convention' when guests check in, and arrange security guards to conduct key patrols in the corridors at night. In case of an emergency, you can call the front desk extension number 9 for assistance at any time."
Gæstebruger
Lille enkeltværelse
Overnattede i mar. 2025
Solorejsende
3 anmeldelse
6.0/10
Slået op den 20. apr. 2025
The hotel is located next to the old town and one can see that it might have been a luxury hotel some time ago. Hower, compared to similar hotels it feels old and used. The personal is helpful, but lacks of English knowledge, which is bad for an "international" hotel. A western breakfest does not really exist, besides of pure toast and coffee. As this hotel is recommended in many English blogs and travels, I was hoping for more, but maybe it was just the wrong time in the year.
Oversæt
Svar fra overnatningssted: 感謝您的真實反饋。我們正在逐步更新設施，並將加強員工英語培訓。早餐品類優化已列入改進計劃，期待您再次體驗。
Anonym bruger
Lille enkeltværelse
Overnattede i jun. 2023
Solorejsende
28 anmeldelse
10/10
Enestående
Slået op den 5. jul. 2023
I recently stayed at this hotel. The good news is that the place was pretty clean, and the staff was super friendly and helpful. However, the bad news is that the whole hotel reeked of smoke, thanks to the chain-smoking neighbors. The lobby, hallways, canteen, and even my room were all filled with that nasty smell.
Oversæt
Svar fra overnatningssted: Thank you for the five-star praise from distant guests! The hotel is located at the entrance of the Old Town, making it easy to get in and out of the old town. Seeing your feedback about smoke smell, we will post no smoking signs in public places, and we will further improve smoke smell related issues, looking forward to your visit again!
Gæstebruger
Deluxe-enkeltværelse
Overnattede i sep. 2023
Solorejsende
5 anmeldelse
4.5/10
Slået op den 18. nov. 2023
It is an old hotel, quite a distance to walk to scenic area.
Oversæt
Svar fra overnatningssted: 歡迎您--遠方的客人！歡迎您來到鳳凰這個美麗小鎮，感受不一樣的苗族風情！
Jonathan Mark
Lille enkeltværelse
Overnattede i jun. 2022
Solorejsende
12 anmeldelse
8.0/10
Meget god
Slået op den 24. jul. 2022
Nice comfortable hotel.
Oversæt
Svar fra overnatningssted: 歡迎您--遠方的客人！歡迎您來到鳳凰這個美麗小鎮，感受不一樣的苗族風情！
Gæstebruger
Familievenlig suite
Overnattede i jun. 2025
Familie
2 anmeldelse
10/10
Enestående
Slået op den 7. jul. 2025
非常滿意。酒店大堂豪華氣派，環境無可挑剔。工作人員態度很好，真的有一種賓至如歸的感覺。定的是親子房，還是最新的哪吒敖丙IP，並且孩子的房間是單獨一間，類似雙卧套房。小童設施也應有盡有，入住後孩子都不想出去玩了。一樓有酒店自己的旅遊部，有她們自己的導遊陪同遊玩，定沱江夜遊還有協議價。總之各方面都非常滿意。
Oversæt
6/8
Svar fra overnatningssted: 尊敬的客人，感謝您如此用心的分享！很高興得知您和家人對哪吒敖丙主題房和雙卧設計如此喜愛，我們一直希望為親子家庭打造既有趣又舒適的“小天地”，讓孩子盡情玩耍，家長也能放鬆休憩。沱江夜遊的協議價能為您提供便利，也是我們的榮幸。您的認可對團隊是莫大的鼓勵，尤其是“賓至如歸”的評價，正是我們努力的目標期待您下次再來體驗新驚喜。祝寶貝健康成長，全家旅途永遠充滿歡笑！
Gæstebruger
Familieværelse til 3 personer
Overnattede i jun. 2025
Solorejsende
4 anmeldelse
9.5/10
Vidunderligt
Slået op den 5. jul. 2025
房間位於鳳凰城古，新交界，極方便進古城遊沈從文故居，又在高鐵專線站終點站附近，交通方便，店裡服務人員態度好，可在店裡定夜遊船票，邊城演出票，古城景點套票，票價多為協議價，比下高鐵推銷的或窗户買的便宜不少，可店裡請導遊，一天一百，導遊可帶去品償地道的苗家菜，店離夜遊的北門碼頭不遠，步行幾分鐘可達，衹是店內的洗衣和烘乾機有點少，僅各一台。
Oversæt
Svar fra overnatningssted: 感謝您的好評！很高興您對酒店的位置、衞生和服務感到滿意。我們一直致力於為客人提供舒適便捷的住宿體驗，店內的洗衣和烘乾機有點少的問題，酒店已收到您的反饋，正在反饋給相關部門討論增加的問題。期待您的再次光臨，祝旅途愉快！
Langui2
Deluxe-værelse
Overnattede i maj 2025
Par
7 anmeldelse
10/10
Enestående
Slået op den 19. jun. 2025
位置在古城的邊上，離核心區沱江步行穿過古城大概七八分鐘，逛過去一點也不遠。最滿意的是車子可以直接開進他們的院裏，專用停車場停車位也挺多。房間也很大，床具也舒適，價格也不高。住下以後果斷又續了一晚哈哈。
Oversæt
Svar fra overnatningssted: 感謝您對我們酒店地理位置和停車便利的認可！我們一直致力於為客人提供舒適的入住體驗，您的滿意是我們最大的動力。期待您的再次光臨，我們將繼續努力為您提供更優質的服務！祝您旅途愉快！
Xiaohuya
Familievenlig suite
Overnattede i maj 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 21. jun. 2025
對於古鎮來説酒店算大的，配套都很齊全，會議廳、宴會廳都有，房間温馨、乾淨，重要的是床睡着很舒服，不軟不硬適中。一樓餐廳很大，早餐也挺豐富的，帶娃來入住，定的親子套房,晚上也很安靜值得推薦。👍🏻
Oversæt
Svar fra overnatningssted: 尊敬的客人，您好！感謝您選擇入住我們酒店並分享如此用心的點評！很高興聽到您對房間設施、床品舒適度以及早餐的認可，親子套房能為您和孩子帶來温馨體驗是我們莫大的榮幸。酒店始終致力於為客人提供寧靜的住宿環境和齊全的配套服務，您的滿意是對我們最大的鼓勵。我們的一樓餐廳會持續更新菜品，會議宴會設施也隨時歡迎您再次使用。期待在古鎮與您和寶貝再次相遇，祝您家庭幸福，旅途愉快！
Gæstebruger
Familievenlig suite
Overnattede i apr. 2025
Familie
5 anmeldelse
10/10
Enestående
Slået op den 31. maj 2025
幾年前住過這個酒店印象不錯，記得有一個很大的停車場，這次休假一家人帶孩子又來了，沒想到這裡有哪吒主題的親子房，還有配套的小拖鞋，孩子超級喜歡。這樣就不用另外多開一間房或者加床了。太驚喜了！哈哈～
Oversæt
Svar fra overnatningssted: 感謝您多年來的支持與厚愛！很高興我們的哪吒主題親子房能給您和孩子帶來驚喜~親子配套用品會持續更新，停車場依舊為您守候，期待這個假期成為您家的美好回憶！
Gæstebruger
Lille enkeltværelse
Overnattede i apr. 2025
Andet
1 anmeldelse
10/10
Enestående
Slået op den 30. maj 2025
酒店地理位置超讚，步行5分鐘就到江邊，周邊購物吃飯方便，南華里遊客中心就在旁邊，房間挺寬敞，衞生乾淨整潔，房間還贈送了歡迎水果，前台小姐姐態度親切，退房時還詢問入住感受，細節服務到位，強烈推薦
Oversæt
Svar fra overnatningssted: 感謝您的五星好評！您的認可是我們前進的最大動力，我們將繼續保持優質服務，期待您下次再來體驗！祝您生活愉快！
Junxin.he
Deluxe-værelse
Overnattede i apr. 2025
Familie
2 anmeldelse
10/10
Enestående
Slået op den 27. maj 2025
這家酒店地理位置超棒👍🏻，就在古城裡麪，難得的是酒店裡還有一個大的停車場免費停車。周邊很熱鬧，有很多好吃的可以選擇。房間也很乾凈整潔，服務員的態度非常熱情友善。大廳還準備了免費的檸檬水和紅茶。
Oversæt
Svar fra overnatningssted: 非常感謝您的五星好評！您住的滿意就是我們的最大追求，希望您在鳳凰度過了一段美好時光，期待您常來常往！祝您生活愉快！
Gæstebruger
Lille enkeltværelse
Overnattede i apr. 2025
Par
1 anmeldelse
10/10
Enestående
Slået op den 29. maj 2025
地理位置非常好，酒店外面就是一個商業街，吃飯，購物都很方便，房間隔音效果好，不臨街，所以晚上很安靜，衞生很乾凈，酒店服務員很熱情，下次如果再來還會選擇這個酒店
Oversæt
Svar fra overnatningssted: 感謝您的滿分好評！很高興您在衞生、環境、服務及餐飲等方面都獲得滿意體驗。我們將繼續保持高品質服務，您的認可是我們前進的最大動力！期待您的再次光臨~
Gæstebruger
Lille enkeltværelse
Overnattede i apr. 2025
Solorejsende
1 anmeldelse
10/10
Enestående
Slået op den 24. maj 2025
早餐味道很棒，服務員非常熱情，而且很貼心，前台接待人員耐心的給我介紹了周邊遊玩及沈從文故居等景點。酒店每一處都很乾凈整潔，睡得很舒服。 特別推薦早餐米粉很OK哦😍😍
Oversæt
Svar fra overnatningssted: 非常感謝您的五星好評！您住的滿意就是我們的最大追求，希望您在鳳凰度過了一段美好時光，期待您常來常往！祝您生活愉快！
Xiaoxiaoxiaojie
Lille enkeltværelse
Overnattede i maj 2025
Solorejsende
36 anmeldelse
10/10
Enestående
Slået op den 9. jun. 2025
酒店位置就在古城門口，卻鬧中取靜，酒店規模很大，正規，服務態度很好，房間乾淨整潔，還有慰問點心水果，很暖心，早餐也不錯，以後來鳳凰絕對是不二之選。
Oversæt
Svar fra overnatningssted: 親愛的家人：見字如麪！讀到您説“不二之選”時，沱江的晨霧都化成了糖霜——原來最會誇的不是沈從文，是您呀！您説“以後”，我們就當真了哦～永遠為您留一盞燈、温一壺茶，連江邊的浣衣姑娘都知道——“那位誇酒店的先生/姑娘，是鳳凰的自己人。”🏮 等您回家，慢一點，住久些 🏮——您鳳凰的“編外家人” 敬上