Hongqiao Story Homestay (Phoenix Ancient City Hongqiao Branch) anmeldelser

Near to the bridge, walking distance, nice staffs and breakfast

Very personable service that adds value to our stay. Some outstanding staff who, for example, volunteered to drive us to the Feng Huang station for our departure to the next destination. And a very efficient & caring lady who ran the breakfast shift almost entirely on her own & still has time to be personable..

Absolutely beautiful property and well maintained. Highly recommended for all travelers. Friendly and informative service staff!

A modern hotel located in the ancient town. It was the perfect location, within walking distance to major attractions and restaurants. The family room was very large, comfortably fitting three adults, and extremely clean. The staff were very friendly and helpful. Transport was provided to the station.

Good service from all the employees of the hotel. They were caring, friendly, and warm-hearted. Employees meet us and carry our luggage to the hotel by walking from QiFung Square to the hotel. We were welcome by a cup of hot tea.They offered to give us a ride to the train station for free on the day we checked out and even gave us a bag of gifts of their local snack food and some mineral waters. This hotel has an elevator, which is convenient for wheelchair and it's near HongQiao. The hotel even has a robot to serve us and bring goods to our room. The room lighting curtains aircond can be self voice control by virtual assistant name XiaoDu. Delicious breakfast at the top roof hotel, and there was a roof garden, too. Overall, it's an interesting hotel. My parents and I have a great experience there. Everyone was so nice. It would be better if you could build a slope at the entrance of the lobby, for the convenience of wheelchair and luggage bag trolley to go up.

This hotel's location is super strategist, just few hundred meters to Hongqiao, surrounding by restaurant,shop,photo studio, etc. Took didi from fenghuang gucheng bullet train station , arrived exactly at the front of the hotel. Owner to worker,they all are very kind and super helpful.The girl at the lobby hotel even helped us sent all the photos we took from the front photo studio and sent to our Weixin. We also got room upgrade, souvenir, free capuccino and free drive to fenghuang gucheng station on our way to Zhangjiajie. Really excellence hospitality👍👍👍

We feel welcomed and comfortable during our stay at HongQiao story mingsu. Ms Chen li zhi and other staff are very friendly and offered us beverages to keep us warm during winter. Would be back! Location is great with car access so luggages aren’t a problem. The breakfast is simple and sufficient.

We had a great stay. The staff were friendly and welcoming. Breakfast on the terrace was good with typical local dishes. The room was comfortable and modern. We would definitely stay here again.

We had a great stay at this hotel. The best of our entire trip to China! The hotel is very centrally located and very clean. The staff were very nice to us at all times. They made sure we had breakfast that we liked (we're European), drove us to the station, and even gave us some really nice souvenirs! :) We're very grateful for everything. THANK YOU!

Hotel looks new. Has a little driveway so it's easier to unload luggage. Very friendly and helpful reception staff. Room is large, clean and comfortable even though it doesn't have a river view. Short walk to the river bank in the evening for the restaurants & pubs and night scenery. Free coffee, tea etc available in the hotel's lobby. Very nice and considerate of them to provide a departure gift bag which included local delights and bottles of water for our onward journey

The hotel is clean and well-kept. It’s just a 3–5 minute walk to Hong Qiao, very convenient. Service was excellent. We were once cheated by a taxi driver and left by the roadside—staff member 小龙女 personally came to pick us up and even drove us to the train station after we checked out. 四古娘 was also very helpful and gave great advice. They always tried their best to meet our requests. Breakfast was great—the noodles were one of the best we’ve tasted. On the day we had to leave early, the kitchen team kindly prepared breakfast 30 minutes before the usual time. All the basic amenities we needed were provided. Really appreciated the warmth and care from the team.

Best service from this homestay. Excellent location and very clean. Highly recommended.

All staffs are very friendly. Voice command in the room is the bonus. Staffs at Breakfast was very friendly . Provided lift to the high speed train station & gift to us.Highly recommended place to stay

The staff is extremely kind and available. The room was very clean and comfortable. The hotel is in the perfect position to visit Fenghuang Ancient Town and located in a street full of good restaurants. Breakfast was very good, I suggest make it a little bit more international. We had a very good time.