Tru by Hilton Fayetteville Fort Liberty

Everything was amazing hotel and staff were great Would most definitely stay there again.

Visiting family

Clean and kind

服務態度很好 房間很乾淨很大 公共設施有飲水機 咖啡 茶類 撞球桌和健身房.飯店的早餐也很好吃 平日是6.-9. 假日是7.-10.

Overpriced and basic! Arrived after 4pm and roomserbice was still cleaning guest rooms. Dirty used towels lined the hallway on the 2nd floor going to room 205, upon checking in room key didn't work had to return to the front desk to get a proper working key. Room was ok except it looked like mold in the bottom of the ice bucket. All night all I could hear are kids running up and down the hallway. Not a fan of this property, probably won't comeback here.

I cut my foot on a sharp shower door in Room 505 during my stay in July 2024. I reported this incident to Hilton who referred it to the management at this Tru location. Management said they would fix the shower door and report back to me, but it is now late Sep 2024 and I have never been told that this shower door has been fixed. I reported it again to Hilton, but they refused to intervene.

Upon arriving staff was friendly and the hotel seemed to be in good condition. Upon going to our room, it was clean, somewhat sparse, but had an odor of what we think was the surfaces being cleaned with dirty rags. We turned on the AC and it helped with the smell. Water pressure was not good and if you used the body wash it was near impossible to was off - the squeeze soap dispensers were off - but did like the lemon scent. Breakfast had an okay offering and the attendant was attentive to the offerings. Thankfully, it was only a one night stay because as we were checking out, there was a roach outside our door. Probably should have went with another option.

The hostel staff was great! LuLu and Erica at the front desk were prompt and courteous with the service. The rooms were clean. The lobby stayed stock with coffee and tea 24 hours. The location is is great for finding things to do and eat. There is a steakhouse right next door to the facility. They also have a burger place within walking distance. The mall is 5 minutes away by car. You can access I-95 connections within 7 minutes. I will consider staying here again.