Hotel Lux Fatima

The room was great, the bed was comfortable, and it meat all my needs. The worse part of this hotel was that the spout to get hot water for tea was the same as the coffee spout, which is unacceptable to a tea drinker. The balance of the buffet was good.

We travelled here with an Exotica group. A 4 star hotel? Really? Why can't you get ice at any hotel in Portugal? I have always had an ice bucket in my room and a rusty old rattling ice machine somewhere close by even in the worst places I've stayed at. Not here. You have to ask the front desk staff and they will begrudgingly find you a small plastic bag filled with ice. I did enjoy the bidet. That is something I think we north Americans need to get on board with. It's important to keep the undercarriage clean. Rooms are clean, the bed is comfy. Pillows could be better. Much better. The "flatscreen TV" they advertise in the rooms is smaller than my computer monitor from 1997. I'm not kidding. I actually laughed out loud when I saw it. It might be 17 inches diagonally and I'm being generous. The bar was closed. No explanation. Just closed. 40 weary travellers arrive thirsty at 5:30pm and the bar is closed? Do they not want to make money? Wi-fi was dial up slow. Now the worst part. We were offered the option to make a reservation for the buffet. $18 for what might be described as cattle feed. No, I'll be honest, I wouldn't feed that swill to my cows. It was disgusting. The "pork (maybe?)looked like it was cooked about 3 days ago and left out to dry on a buffet warming table, I swear. Even the veggies tasted awful. How do you mess up steamed carrots? It was awful. Not a great experience. Sorry, I would not recommend this hotel.

This hotel is poorly run. Our room 627 was not served by WiFi Internet. I complained about it to Marc at the Front Desk 3 times. Finally a technical crew arrived and determined that the router on the 6 floor near our room was not projecting a signal to our room. This could not be remdied during our stay, and no other accomodation was offered. We asked to have our room made up early each day, Marc was argumentative and told us that he can not assure anything. The attitude of Marc was that of a Mr. No to all of our routine customary requests needed to make our hotel stay pleasant. The lack of internet and the lack of a positive attitude of the front desk staff succeeded in placing this hotel on the do not return list for us. The room had minimal ighting adjacen

Hotel confortável com bons acessos e garagem. A limpeza é excelente e o serviço de atendimento cinco estrelas. Serviço de atendimento pessoal excelente com destaque para duas funcionárias; Paloma e Franciele. Fizeram a estadia ainda melhor. Recomendo vivamente.

Un grand hôtel moderne et bien situé , à proximité des visites incontournables . Grande chambre , lit très confortable . Repas corrects dans une salle conséquente . Personnel plutôt jeune très agréable .

Acabou por ser uma opção para descansar uma noite antes de seguir viagem. Pena que alguns dos funcionários achassem que tinham razão em relação aos clientes e que era culpa do cliente que o quarto não tivesse mantas ou edredom disponível no quarto e tivesse que ir pedir à receção. Em janeiro é normal que faça frio e que os quartos tenham condições e nomeadamente mantas /edredom disponível, não?