Masseria San Giovanni - Epoca Collection

Beautiful property maybe a little pricey compare to other Masseria in arrea.. as it is pretty basic.

The most amazing masseria ever! So beautiful! The gardens and pool were stunning, the room was large a styled, the staff were so helpful, we loved this hotel for our honeymoon!!’

The masseria's venue is to die for and the staff is incredible. If you ever have the chance. This is a must see!

The buildings are restored beautifully, keeping original architecture and tools. Rooms are spacious and comfortable. The pool is not very large. The restaurant is quite basic, so it’s better to have car to go out for dinner. Staff are friendly and helpful.

Based on the website and Trip Advisor pictures I was looking forward to the experience, however, when we checked in our room looked nothing like any of the pictures I'd seen online. It was tiny, with a ceiling that curved so that my 6'2 husband could only stand in the very center of the room. The bathroom and shower were both pushed under the curving sections, making for an extremely claustrophobic experience, and the shower door didn't seal, so that after showering water had seeped all over the small room. My husband went to the front desk to explain this issue and ask if they had another room we could switch to--they handed him some spare pool towels and that was the extent of the customer care we got. At this point it was late at night and we decided to stay for the evening but check out the next day, as there were many nearby spots to stay, and asked at the front desk for them to please charge us for the one night we were there but not the next one. They said since we'd prepaid both nights they would charge us for both, even though the room was clearly nothing like we'd been lead to believe. I've stayed in a whole bunch of hostels and one star hotels all over the world, so I'm pretty tolerant of the hiccups that can happen when traveling, but I've never been so surprised at the discrepancy between what was advertised and what was actually there, followed by such poor customer care. I think this business is only surviving because the region is beautiful and their website is so excellent. Two stars because while tiny the pool was fun, the breakfast was tasty (super slow but that's southern Italy for you!), and our friends who didn't get stuck with tiny annex rooms had a much nicer experience.

We spent two nights at San Giovanni. We were on a business trip with other six people and needed to have high level service and tranquility. We could not have found a better spot. The room was elegant, super clean and quiet, with a stunning view over the landscape. The service was impeccable (the staff is young, helpful and kind). We look forward to coming back to San Giovanni and spend more nights there. This place is a refugee for peaceful souls. Utmost good taste, elegance and silence. We will come back soon! Anna & Antonio