Premier Inn Farnborough Town Centre

2nd time stay at this Premier Inn very good! My English not strong, but Kinya patient, understand me. After long trip, I am so tired. She let me check in room early – big help! Room clean, bed good for sleep. Staff like Kinya make hotel nice for foreigner. Thank you! Good place! :)

If you want decent wifi coverage, please don't visit this location. I was able to connect my iphone to the wifi but not my laptop. When I spoke to the lady in reception, she checked her phone was connected, showed me and said it should be ok - but the problem was the laptop not my iphone. She didn't offer to look at the laptop, never even told me about the support company called Purple. Spoke to Purple but they couldn't offer any assistance. 3 hours later, I used a different internet browser and it worked. The problem doesn't stop there. I purchased the Ultimate Wifi for 24 hour service for £5.00, but the speed was awful. As this was a business trip, I needed a reliable and adequate wifi speed but it was slow and buffering was visible regularly. I have visited other Premier Inn locations and the wifi has been superb - why is the wifi so bad here. When I checked out, the guy working in reception, Jack, offered his apologies and on my next trip offered a free breakfast. I will not be revisiting this location again - even the breakfast was very salty !

The staff were very helpful especially Charlotte on the front desk,the Restaurant staff were also very good and attentive,very clean room and bathroom,a summer quilt would have been nice,the 10.5 tog is a bit think.

Oh, so comfortable those Premier Inn beds….. at this hotel we were welcomed by Nicole who went above and beyond to ensure we paid the least amount possible for our overnight parking and even helped me download the app to do so. More hotels should have a Nicole! Only one downside, which is the slippery surface in the bath (shower) and how difficult it is for folk who are not so nimble to negotiate it safely. I honestly cannot see why walk-in showers are not standard - apparently Health and Safety applies for workers but not quite so important for Joe Public. This is the only reason I do not score 5/5 as otherwise everything from bed linen to tea & coffee as well as the superb comfort of the bed are top notch. Great position for the town and visiting friends locally.

It’s the front desk staff that made the difference. My travel agent made a mistake with my booking. When I came back from my conference my room was locked, because I should have checked out. But they left my room alone and told me I could book another night no problem. But even better, they said if I booked on line, I would save 10 pound over booking at the desk! Kinga is just great.

The hotel is very convenient for the Town centre. The receptionist was very welcoming and helpful. The room was was very clean and presented well.The bed was comfortable and the temperature was good with no noise. There is a Beefeater downstairs and a Wetherspoons which was excellent just a few yards down the road which serves Food until 11pm and is in the Good Beer guide with a great selection of real ales.