Falkirk East

Shocking customer service do not use!!! Checked into a dirty room on arrival. Tried to book my pre paid evening meal at reception to be told it’s done at the restaurant, neither of them would take a booking time. When I went across at 6pm they would not give me a table till 8:15 even though the restaurant was basically empty. Corey - Duty Manager was completely useless and had nothing to say when I explained the situation. Shambles.

A Warm welcome by friendly staff Very Comfortable beds. A good selection of food for breakfast and evening meal. Central location for visiting surrounding areas including the kelpies and Falkirk wheel which we visited by bicycle Would certainly return

Fantastic bed, very comfortable, although I always take my own pillows, apart from the fact that I just can't use several thousands other pillows ewww, they always feel as comfortable as house bricks to me. Nice to see they have added a fantastic to every room now. Be careful in their bathrooms though, they still have showers over their baths, rather than an upgraded walk in shower, which in my humble opinion are not only far nicer, but believe you me far, far safer, when climbing out of a bath with no proper rail to use. Breakfast is buffet style, so help yourself basically, the choice depends on what you have paid for, Continental the usual suspects here, cereals, granola, yoghurt, Greek or Strawberry, yep that's it! fresh fruit, pancakes, pastries, toast, tea & coffee. Cooked Breakfast, again Buffet Style eat what you like. Evening Meal, choices are quite limited, however, quite tasty. Would highly recommend the "Meal Deal" breakfast & 2 course dinner with drinks for £26.99 per evening. And remember to validate your Car's registration at reception when you arrive.

The best nights sleep I've had . Really comfortable mattress and your head just sinks into the pillow. Falkirk east is conveniently situated for exploring central Scotland from Edinburgh to Stirling and further. the revamped restaurant is really good very good choice of food on the menu

Friendly staff and an easy check in. The room was standard Premier Inn with two armchairs and a very comfortable bed. Only drawback was that the adjoining restaurant and bar opening was a bit restrictive. The latest we were offered for dining ( which had to be booked ) was 8.15pm which wasn't suitable and the bar closed at 9.30pm. At check out we were told that the bar had only recently been reopened and that they were hoping to extend their opening times. Breakfast was served there and there was a good choice of cereals , pastries , fruit and juices as well as the cooked breakfast buffet. Another positive was we bought a Chinese takeaway on the evening from Royal China in Polmont village and it was great value, good portions and delicious. Definitely recommend.

Clean, basic room with comfy beds. They set up a pack n play for our toddler which was great. There was no wifi unfortunately (only in the lobby) or else we would have stayed longer. No mini-fridge either. Great for a short-term stay overall. No complaints other than no wifi.