Hotel One Faisalabad

Dishonourable people! Quoted us a price including breakfast for 13 days. When we ammended to 12 days told me breakfast is extra. We've stayed at the Serena several times previously who go the extra mile for guests. We will now be staying at the Serena which costs a little more but for me it's not entirely about cost but also about honesty and integrity. This would have been the first time We'd stayed but now we will never stay here and will not recommend them to our family and friends. We are a large family and have a wide circle of friends who frequent faisalabad several times a year. Loosers is what I would call this hotel.

Breakfast is good thanks to Zahid and Quratulain they were very helpful and also thank you Hotel One family we definitely will visit in next Feb. One more thing to be added that preferable rooms on the second floor are upgraded , neat & clean plus gym is a good condition.

The stay went very comfortable as travelled with my spouse, love the ambiance and the breakfast with good options. The hotel is very good to stay with families. One employee I want to highlight is the reception female Ayesha she helped us a lot during our stay.

The front office staff specially Miss Emaan at the hotel provided an exceptional experience during my stay. From the moment I arrived, they greeted me warmly and made the check-in process seamless. Throughout my stay, the staff remained friendly and approachable. They made my visit much more enjoyable. Overall, the front office team demonstrated a high level of customer service, making me feel valued and welcome. I would highly recommend this hotel based on their outstanding service and dedication to guest satisfaction.

Overall stay at hotel one Faislabad was wonderful! Staff is very courteous, helpful and well trained. Our rooms were cleaned in detail. Pillows were made fluffy and bed sheets were crisp clean. Bathrooms were cleaned and supplies were replenished on daily basis. Thank you all for taking such good care of us!

It is really a nice stay as found a complimentary upgrade to one of their suite, room was very neat and clean also as I recommended everyone one to ask for room number 208 on second floor, I suggest it's a good family hotel. Food is also good loved the way they ask for things in the buffet breakfast.