Southernhay House Hotel

在埃克塞特的市中心附近的一處酒店，非常古典但優雅，鑰匙都是實體，早餐也很棒，房間裏的環境也都非常令人舒適，有機會還會再來的

Arrived around midnight (as previously communicated with the hotel) as it was our wedding night. Also wrote in the notes of the booking that it was our wedding night. We couldn’t tell if we’d rung the bell properly so tried again. We were greeted with no smile or warm welcome unfortunately. As it was our wedding night, I thought we may have a congratulations note or something in the room but had nothing at all. Really disappointing. The stay was made up for a bit by the lovely greeting we had in the morning along with a stunning fried breakfast and pancakes. I’m not 100% sure it’s worth what we paid but it is a beautiful hotel.

Really lovely boutique hotel with huge rooms, fantastic service and in a perfect central location. Wish we’d stayed for dinner instead of going to Hotel du Vin - abysmal! - so will definitely dine here when we come back. Special mention to Nick on reception who was so friendly and lugged our massive cases up two flights of stairs with a big smile on his face. Wonderful little place.

Third and last stay at this hotel.  Spent £1,190 on 2 rooms for 2 nights to bring my mother for a treat.  On our second night, I was kept awake until nearly 1am by the noise of people in the bar and the staff clearing up.  I went down twice in my pjs to ask them to reduce the noise as I wanted to sleep.  The next morning the manager eventually and reluctantly agreed it would have been possible to at least shut the 2 doors to the bar and restaurant area so that the noise wouldn't have travelled so easily.  The owner was vile about it all and refused or didn't even understand that noise travels and has now banned me from returning (knowing I wouldn't)!  So don't stay in the Ivory room if you want some peace at 12.45am.  There was never anyone at reception to collect/leave keys with, and we would ring the doorbell repeatedly to try and get someone, look in the bar area etc but couldn't find anyone.  My observations on this and the consequent lack of security and possible impact on their insurance arrangements was again met with anger.    Cleanliness is also an issue - black mould in the shower, dirty carpet, clump of hair on the bathroom floor (which I had put from the shower into the bin but it was obviously dropped on the floor when the room was cleaned) etc.   No sheet on the under mattress.  Have seen from negative reviews elsewhere that this will be met with a horrible reply from the owners - they don't want to raise their standards or apologise for anything.

We stayed for a wedding anniversary and were delighted by the hotel, its ambience, its situation and impeccable service. We stayed in the room. “Cotton” and revelled in the large comfortable bed and especially the deep, roll top bath. Breakfast was beautifully presented, generous portions and well cooked. If you want a secluded, discrete and tasteful place to stay in Exeter - this is it. Highly recommended.

We frequented Southernhay House a few times these last two weeks to enjoy cocktails in the well kept garden. Lovely friendly staff and nothing was too much trouble for them. We found each experience peaceful and relaxing and it was lovely to be able to order a cheese board to accompany the red wine to have in the garden one sunny afternoon. Admittedly it is a little expensive but a lovely holiday treat for us both with a very good cocktail menu.

Fantastic from the second we came in the door to the time we left. We could not fault anything lovely experience The rooms, bar and dining area are gorgeous, with every detail perfectly thought out. They’re cosy, stylish, and just a great place to relax The service staff were all excellent, very attentive and polite, the food was delicious and the cocktails were yummy! Special thanks to Nick for taking such good care of us and advising us on our trip to Greece. We'll definitely be back!

We stayed at this beautiful hotel for two nights and loved it. It's an oasis in the middle of town. The whole place is very stylish, beautifully decorated and so welcoming. We had a "comfy room" which had a unique layout but it was certainly big enough for the two of us; it was bright, airy and super clean with lots of thoughtful touches. It also had a great shower and such a comfy bed! Breakfast was delicious with a good choice and everything both looked and tasted amazing. Service was excellent; all the staff in the hotel were very friendly and attentive though. We had drinks in the bar one evening, it has a good cocktail and drinks list and is a lovely area to sit and relax after a busy day! We had a great stay, would love to come back and wholeheartedly recommend it.

A really lovely hotel in a very convenient location close to the city centre. The room was very large with a large separate bathroom and shower. The service was excellent and the food delicious. Parking is found in a paid parking location nearby.