Riad Al Madina

Un très bon choix. Le service comme le lieu sont top ! La restauration et le personnel son très bien. La cheminée allumée dans la salle du restaurant est un énorme plus et une formidable surprise. Je recommande chaudement cette adresse. Merci pour leur accueil !

This was the 11th Riad that we had stayed at in Morocco, and unfortunately it was a disappointment from start to finish. We arrived, didn’t even see the receptionist who was hidden behind a glass screen. At every other Riad, we’d been warmly greeted by the staff with mint tea and often biscuits. This was a totally different experience - no tea, no warm welcome, no interest, they didn’t show us around at all, and we only knew there was a roof terrace from other reviews!. Our room (on the 2nd floor when Riad almost empty - why?), was very small, no ac, no hairdryer (they did provide one when asked), no toiletries, no water - these were at all the other Riads. Breakfast was fine, as was the dinner we had one night, but total disengagement of the staff, hardly a word. The Riad is in the medina, and you need a cart to take your luggage. The “busboy” carried our suitcases upstairs (not our fault 2nd floor) and was as miserable as sin. Having read the other reviews, our comments are not the first in this vein, and we wonder why the Riad hasn’t made some changes - go out in the street, we met 2 lovely young men working in the cafe opposite and the stall next door who’d knock spots off their staff!!

This was the only Hotel in Marokko were we felt that we were not welcome. May be they had a new staff, since the hotel probably newly opened after the Covid?? But this was not a hotel for grown ups over 180 cm. The stairs were so low that you knocked your head in the ceiling going down. The rooms and specially the bathrooms needed urgently renovating. It was really unpleasant to take a shower in the the very bad bathtub.