Gæstebruger
23. september 2023
If you want to be treated like crap, go to this hotel. From the day we arrived we’ve been treated like a dog. Absolutely no costumer service at all. If you have questions, they will ignore you. Idk if its because we have half-pension and are young girls or if its because we are dutch, they will assume that money is a issue. Its a shame because the hotel and location are beautiful but the workers ruined our experience in Fuerteventura. Thank god, we came to visit our friends who are locals here in Fuerteventura and we could stay at their place for a few days to cool our minds, but when we came back to the hotel, we were reminded again why we left. Overall review: the hotel and rooms are good, workers are not friendly and helpfull, buffet doesn’t have many options, cold and everyday the food is the same.
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