Palais du Desert Hotel & Spa

We spent two nights in room 203 and used the location as a jumping off point to get to the desert and sand dunes to watch sunset. The room was very pretty and large. Rooms are in two-story individual buildings rather than one large, tall building. The location was quiet. The room was very pretty and large. There was a couch, a desk, a refrigerator, and storage space. The toilet and the shower/bath tub were in separate rooms. The towels were great, and the bed was comfortable. There were some chips in the bathroom floor, and it was very challenging to take a shower without getting the floor wet. Plus, it was challenging and dangerous to get in and out of the tub. There were two pools. One was dirty and appeared to have algae in it. The other was nice, but there was no shade and it was 100 degrees F out and so we stayed in our room. The WiFi cut out and was spotty at best. The breakfast buffet and dinner buffet was plentiful but not impressive. The milk for breakfast was not kept cold.

Friendly and attentive staff, comfy spacious rooms and great food!

We stayed there for two nights as a part of our group travel. Our room on the first floor, was very spacious, immaculately, clean and beautifully decorated. The sofa was quite hard. The toilet was separate and the shower was with the sink. The curved wall of the toilet was interesting. Music system in the toilet was a bonus. The buffet dinner was a let down as we didn’t get any desserts. There were 4 large empty dishes which didn’t get refilled even after we requested. The second night was a la carte as we were the only guests but food was ok. Breakfast buffet was not great either compared to other hotels in Morocco. The lobby and the hotel grounds were very pretty indeed.

We stayed here for one night as part of a tour of Morocco. I left my AirPods under the pillow, emailed the hotel to ask them if they had found them and if so, could they post them back to me in the UK. They did and didn't ask me to reimburse the postage, even though I offered. So not only did we have a delightful stay there in a beautiful location,but I was able to retrieve my AirPods thanks to the management’s care and excellent service.

Manager was condescending from the start and it went downhill from there. In room fridge didn’t work and when we reported it, he made it seem like it was our fault. All anyone talked about at meals was the shower. Plastic trash set in the middle of the room. Look, I get it, you are headed to stay in the desert and you need a hotel to stay in on your way. Just keep your expectations low. Restaurant staff were nice and very helpful. Buffet food was all cold for dinner and breakfast. A new manager would go a long ways to improving this place.

My understanding is one of better ones in area. Rooms can be a bit quirky. Split bathroom, toilet and bidet in tiny room where it makes it tough to utilize the toilet. Shower and water goes everywhere. Good water pressure and temp variation. Rooms not soundproof. Had dinner and breakfast which was ok. Staff seemed friendly and service oriented. Pools looked nice and its a pretty setting if you come in warmer weather. I suspect you stay here because you want to visit the sahara so the hotel is a comfortable option. But I wouldn’t want to stay more than a couple nights. Bed was VERY hard.