Crowne Plaza Kochi

Crowne Plaza Kochi anmeldelser

Crowne Plaza Kochi

Xi/641A Kundanoor Junction NH-47 Bypass PO, Maradu, Ernakulam, Kerala, 682304, IndiaVis hoteloplysninger
Crowne Plaza Kochi
Crowne Plaza KochiCrowne Plaza KochiCrowne Plaza Kochi
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

4.3/5
Meget god
74 anmeldelse
Bekræftede anmeldelser
Placering4.3
Faciliteter4.3
Service4.3
Renlighed4.3
Filtrer efter:
Sortér efter:
Alle anmeldelser(74)
Positive anmeldelser(44)
Anmeldelser med billeder/video(5)
Fantastisk ophold!(3)
Rent og ryddeligt(2)
Fantastisk service(1)
Negative anmeldelser(1)
Sri Manickam Pillay
Premium-værelse med kingsize-seng
Overnattede i сент. 2024 г.
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 25 сент. 2024 г.
The property's location is excellent, and all the staff have been great and very helpful. The rooms are clean and have excellent amenities.
Oversæt
Brody’s
Premium-værelse
Overnattede i мар. 2024 г.
Forretningsrejsende
5 anmeldelse
4.5/5
Fantastisk
Slået op den 26 мар. 2024 г.
Gave me an upgrade to a suite which was really nice when checking in. Buffet was very crowed in mornings so breakfast is not a great experience especially when in a rush for work. Staff generally nice and accommodating and also helped arrange transport.
Oversæt
Anonym bruger
Premium-værelse med kingsize-seng
Overnattede i янв. 2024 г.
Forretningsrejsende
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 24 янв. 2024 г.
Professional, supportive staff at every level. The hotel was clean and hygienic.Breakfast was awesome.
Oversæt
Gæstebruger
Standardværelse med kingsize-seng - ikkeryger
Overnattede i сент. 2023 г.
Rejs med venner
14 anmeldelse
5.0/5
Enestående
Slået op den 17 сент. 2023 г.
Amazing room and toilet. I enjoyed the stay in crown plaza
Oversæt
Sivashankar Murali
Overnattede i окт. 2022 г.
Par
1 anmeldelse
4.2/5
Meget god
Slået op den 22 нояб. 2022 г.
Good hotel for a day at kochi
Oversæt
Gæstebruger
Overnattede i дек. 2024 г.
Andet
5.0/5
Enestående
Slået op den 1 дек. 2024 г.
Had a great stay in early Nov24 at Crown Plaza Kochi, very helpful staff, nice comfortable rooms. At L’EGANT on site salon. Four of us (two couples) had a recent visit and undertook some treatments at the salon located at Crown Plaza Kochi. There was a minor issue that was quickly responded to by Febina(principle). A mutually agreeable resolution was found, I thank her/salon in reaching this, a business demonstrating good customer care. Thank you.
Oversæt
Gæstebruger
Overnattede i дек. 2024 г.
Andet
5.0/5
Enestående
Slået op den 1 дек. 2024 г.
I visited crowne plaza kochi for my honeymoon...My room was decorated and a cake was placed which was amazing thank you aswathy for the suprise... Food was delicious and service was beyond the expectation.... Will visit again when we visit kochi.
Oversæt
Gæstebruger
Overnattede i нояб. 2024 г.
Andet
5.0/5
Enestående
Slået op den 29 нояб. 2024 г.
I had a wonderful experience at Aira Ayurvedic Spa, located in Crown Plaza, Kochi. From the moment I arrived, the staff made me feel welcome and ensured I was comfortable throughout my visit. The therapists were highly skilled, and the treatments were both relaxing and rejuvenating. The ambiance of the spa was serene and peaceful, contributing to a truly calming experience. I appreciated the personalized attention and care from the staff, who were knowledgeable about Ayurvedic practices and made recommendations tailored to my needs. Aira Ayurvedic Spa at Crown Plaza is truly the best spa in Kochi for anyone seeking a professional and holistic wellness experience! Highly recommended!
Oversæt
Roving20859269104
Overnattede i мая 2024 г.
Familie
5.0/5
Enestående
Slået op den 28 мая 2024 г.
The best stay we had. All staffs were super pleasant and the amenities were top notch. The property is worth every penny . View from the room was splendid. Waking up to that view was so dreamy. Now being a member, we would come back whenever possible. Also don't miss the spa. It's a bliss indeed.
Oversæt
Gæstebruger
Overnattede i нояб. 2024 г.
Andet
5.0/5
Enestående
Slået op den 15 нояб. 2024 г.
Had a great time with crowne plaza kochii..... I am so satisfied with this stay.. Expecially staff make the stay more memorable ❤️🥰. All the staffs in front office were really good and aprochable. Really loved and looking forward for next stay... 💝
Oversæt
Gæstebruger
Overnattede i нояб. 2024 г.
Andet
5.0/5
Enestående
Slået op den 14 нояб. 2024 г.
The rooms are very comfortable,staffs are really cooperative, awesome dining. Overall loved the stay. The rooms were really spacious clean neat and tidy. Pools were soo clean and pool bar was really amazing. Restaurant was delicious and top notch service.
Oversæt
Gæstebruger
Overnattede i нояб. 2024 г.
Andet
5.0/5
Enestående
Slået op den 14 нояб. 2024 г.
Its was a pleasant experience at crowne plaza kochi... Front office team always does a very smooth check in and check out procedures... Food was delicious and the rooms are very will maintained.. I would like to thank aswathy for a surprise arrangement done for out anniversary
Oversæt
Gæstebruger
Overnattede i нояб. 2024 г.
Andet
5.0/5
Enestående
Slået op den 14 нояб. 2024 г.
Good experience well maintained and food is good and we enjoyed it very we'll.....my friends also joined on behalf and they all had good review and I would luv to suggest this place to everyone. Staffs were also very good especially front office staff thank u crowne plaza kochi
Oversæt
Gæstebruger
Overnattede i нояб. 2024 г.
Andet
5.0/5
Enestående
Slået op den 12 нояб. 2024 г.
Foods are good staffs behaviour alsoooo good best experience and the city scene was great shjkjhfssssgjoohfdssfnkkhdssdvhjihfewdhjkjbcddfvhjjgddxvhjjydssdiiouuyytrrddfghhhhtdssdghjiokbvdswfhkoiyfdssfhnkoigferyhjkoiuyfcdd
Oversæt
Vijendra Pratap... R
Overnattede i нояб. 2024 г.
Solorejsende
2.0/5
Slået op den 11 нояб. 2024 г.
I stayed at hotel crown plaza Kochi wef 3-9 Nov 24 and it’s not at all an experience to appreciate. 1. The rooms & linen were not cleaned properly including the bathroom towels & napkins. The bathroom towels & gown of OYO hotel are even better. 2. The food menu was average, but the services were terribly slow. The restaurant area was small to accommodate even the hotel occupants. 3. Laundry services were super slow and non responsive. Their main intention was to avoid & delay as late as possible. 4. The room AC was faulty and even after complaint was not corrected. So for few nights had to switch off the AC to sleep.
Oversæt
Svar fra overnatningssted: Dear Vijenyashakukku, Thank you for taking the time to share your recent experience with us at Crowne Plaza Kochi. I sincerely apologize for the challenges you faced during your stay, and I want to assure you that we take such feedback very seriously. I understand that Rakesh, our Front Office Manager, and Pranav, our F&B Director, tried reaching out to you on 12th November but were unable to connect. Please know they were eager to discuss your experience directly and address any concerns personally. It is disappointing to hear that our room cleanliness and linen quality did not meet your expectations. Our housekeeping team has been made aware, and we are actively reinforcing standards to ensure consistent quality. I also apologize for the delays with our laundry service. This matter is under review with our team, as timely service is a priority for us. Regarding your dining experience, I regret that you found both the menu and service below expectations. Please know that our restaurant is currently under expansion to enhance both seating capacity and overall guest experience, which will help accommodate guests more comfortably. We are also evaluating our service efficiency to provide an even smoother dining experience. Lastly, I am very sorry to hear about the air conditioning issue, which affected your comfort. Our engineering team has been alerted to prevent such lapses in the future. Your feedback has been instrumental in highlighting areas for improvement, and we are committed to implementing these changes. Should you choose to stay with us again, please reach out to me directly, as I would be honored to personally ensure that your visit is flawless. Warm regards, Dinesh Rai General Manager Crowne Plaza Kochi