Protea Hotel Entebbe

Protea Hotel Entebbe anmeldelser

Protea Hotel Entebbe

36-40 Sebugwawo Drive Entebbe Road, Entebbe, Central Region, UgandaVis hoteloplysninger
Protea Hotel Entebbe
Protea Hotel EntebbeProtea Hotel EntebbeProtea Hotel Entebbe
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Gæsteanmeldelser

4/5
Meget god
60 anmeldelse
Bekræftede anmeldelser
Placering4.0
Faciliteter4.0
Service4.0
Renlighed3.9
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Alle anmeldelser(60)
Positive anmeldelser(40)
Anmeldelser med billeder/video(7)
Negative anmeldelser(5)
SHASHI AMARNANI
Gæsteværelse, 2 enkeltsenge, lufthavnsudsigt
Overnattede i jan. 2025
Forretningsrejsende
7 anmeldelse
4.7/5
Vidunderligt
Slået op den 21. feb. 2025
Nice and clean room. Hotel has a Chinese restaurant which was excellent. Being in the main business district I thought it would be noisy, but it was not at all. Great hotel if you want to be in the central business district, good views too.
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Gæstebruger
Gæsteværelse, 2 enkeltsenge, lufthavnsudsigt
Overnattede i maj 2024
Solorejsende
7 anmeldelse
2.5/5
Slået op den 9. jun. 2024
性價比超低 如果不是要轉機 誰會選擇這個國內三星級也就400塊錢水平
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Anonym bruger
Gæsteværelse, 2 enkeltsenge, lufthavnsudsigt
Overnattede i feb. 2023
Forretningsrejsende
68 anmeldelse
4.0/5
Meget god
Slået op den 4. mar. 2023
房間內部設施一般，相當於國內的100-300快捷酒店……酒店距離機場5分鐘車程，有接送機服務。早餐種類尚可。瀕臨維多利亞湖，風景挺好，就是小蟲子有點多……原生態，大自然……
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Gæstebruger
Executive-suite med udsigt over søen
Overnattede i jun. 2023
Forretningsrejsende
8 anmeldelse
5.0/5
Enestående
Slået op den 26. aug. 2023
酒店配套齊全周圍環境很美，客房設計很好非常舒適，住得舒心。
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Gæstebruger
Gæsteværelse, 1 queensize-seng, udsigt over Lake Victoria, balkon
Overnattede i apr. 2022
Forretningsrejsende
4 anmeldelse
5.0/5
Enestående
Slået op den 16. maj 2022
景色超級美！服務不錯！
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Harriet K
Overnattede i dec. 2024
Familie
4.0/5
Meget god
Slået op den 4. jan. 2025
The hotel staff was welcoming. The rooms were clean. Comfortable beds. Very quiet & serene atmosphere. Food was good. Staff was always available on call. Beautiful breeze from lake Victoria. Very truthful staff. Had forgotten a few items in my room when I checked out. Called them 2 days later & they had kept them for me. Very impressive.
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Svar fra overnatningssted: Dear Harriet K, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Hotel TEAM and the STAFF as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Florence
182maureens
Overnattede i jul. 2024
Solorejsende
4.0/5
Meget god
Slået op den 5. aug. 2024
I’ve heard it’s the nicest hotel in Entebbe. The rooms are pretty nice. The food is good and they have a nice pool and bar. Colin at the front desk did a great job helping me solve different room issues because I stayed there three times in July and August. I will stay there again next year.
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Svar fra overnatningssted: Dear 182maureens, Thank you for sharing your feedback during your recent stay at Protea Hotel by Marriott Entebbe. We are delighted to receive your compliments and we will certainly congratulate Collins you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. We look forward to welcoming you to Protea Hotel by Marriott Entebbe and to hearing from you again! Kind regards, Florence
Fearless28463433001
Overnattede i jul. 2024
Solorejsende
5.0/5
Enestående
Slået op den 3. aug. 2024
They are very welcoming and happy to see you. I stayed here 3 times over a months time and enjoyed it very much. The service is very good and the employees are kind. I had a few problems with the rooms but Collin took care of it immediately. I will be coming back to Uganda next year and I will be sure to stay at this hotel.
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Svar fra overnatningssted: Dear Fearless, Thank you for sharing with us your feedback during your recent stay at Protea Hotel by Marriott Entebbe. We are delighted to receive your compliments and we will certainly congratulate Collins you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us . We look forward to welcoming you to Protea Hotel by Marriott Entebbe and to hearing from you again! Kind regards, Florence
Winston_A_H
Overnattede i okt. 2024
Forretningsrejsende
3.0/5
Slået op den 22. nov. 2024
I have Gold Elite status with Marriott. I stayed 5 days at this hotel. This Marriott falls short of my expectations. Although amenities are ok, the hotel as a whole is outdated. Had to change rooms because of drainage issues with the sink and the smell of sewage also emanating from the sink. The staff however is amazing. Politely stated, the general manager came across as dismissive and condescending when a request was made to include African music in their selection for background music at the hotel. I would not return to this particular Marriott.
Oversæt
Svar fra overnatningssted: Dear Winston, Thank you for sharing your feedback after your recent stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. Kind regards, Florence
heatherbohr
Overnattede i jul. 2024
Familie
3.0/5
Slået op den 1. aug. 2024
The best thing about the Protea Hotel by Marriott is the proximity to the airport. Other than that, it felt like more like a Russian-style hotel built in the 80s. The security going into the hotel felt both scary because it was there and also scary because it was somewhat perfunctory. There are some nice views of Lake Victoria but the lake is so polluted you can't go in. I will stay that the staff was friendly and really tried hard to make the stay enjoyable.
Oversæt
Svar fra overnatningssted: Dear Heatherbohr, Thank you for taking the time to let us know about your experience while staying with us. Your experience of of the issues you mentioned is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the respective leadership team to ensure the necessary guidelines are in place and reviewed to prevent such experience from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Kind regards, Florence
Vik254
Overnattede i jun. 2024
Forretningsrejsende
4.0/5
Meget god
Slået op den 29. jul. 2024
It is literally 5 mins from the airport so it makes it very easy to land and get to your hotel as well as be able to leave and get to the airport on time. Beautiful view of the lake but you cannot have direct access to the water as their is wall. You can however access it through a gate to the next property. The rooms are spacious but a little dated. The bathroom doesn't have counter top either around the sink or next to the mirror for your personal grooming stuff that you may have carried.
Oversæt
Svar fra overnatningssted: Dear Victor, Thank you for taking the time to share with us your feedback during your stay at Protea Hotel by Marriott Entebbe . GUESTS' perceptions of the service they receive whilst staying at the Protea Hotel by Marriott Entebbe is the only true yardstick we have for measuring I can assure you that your comments will be used constructively to maintain and improve, where necessary, our service levels and facilities. The inconvenience which you experienced throughout your stay is most definitely not the standard we strive to achieve. Please be assured that your comments have been addressed in detail with the relevant management team. We hope you choose to stay with us again whenever your travels bring you back to the area. Kind regards, Florence
Gæstebruger
Overnattede i maj 2024
Solorejsende
5.0/5
Enestående
Slået op den 1. jun. 2024
Perfect place to hang out by the very clean pool that had wonderful views of the Lake. The Gym is 5* well equipped and has sauna and good massage services. The food by the pool is generally well cooked and served. Close to the international airport for easy access.
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Gæstebruger
Overnattede i mar. 2024
Andet
4.0/5
Meget god
Slået op den 7. apr. 2024
Great experience at Protea Marriott Entebbe, very close stay to the airport so very convenient, nice facilities at the location, everyone was extremely friendly and helpful I really enjoyed the stay! Special thank you to James, Patrick and Florence for all their help !
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cbogude
Overnattede i dec. 2023
Rejs med venner
2.0/5
Slået op den 27. jan. 2024
I have been in Uganda for almost 2 weeks in different hotels and this hotel has the worst service so far esp the bartenders by the pool. Arrogant and rude like their doing you a service. And they all hang out together like their friends rather than actually servicing people. Totally turn off
Oversæt
Svar fra overnatningssted: Dear cbogude, Thank you for taking the time to share your feedback about your recent stay at Protea Hotel by Marriott Entebbe. I wish to heartily apologize for the discomfort and inconvenience that you experienced during your stay. Your feedback about the pool bartenders’ behavior and poor guest service certainly does not reflect the high standard of service and quality that Protea Hotel by Marriott Entebbe is usually proud to offer. I confirm that your feedback has been followed up and remedial action has been taken to ensure that our guests are not inconvenienced the same way again in the future. I hope you will choose to stay with us again when your travels bring you back to Entebbe. Kind Regards, Charles
Gæstebruger
Overnattede i dec. 2023
Andet
5.0/5
Enestående
Slået op den 13. jan. 2024
A very comfortable hotel - quiet, immaculate, air conditioned rooms, that have lovely balconies with amazing views over the lake. The grounds are beautiful with a nice pool, and path and benches along the waterfront where you can sit and watch pied kingfishers, fish eagles, herons, and other birds. The hotel and restaurant staff are terrific - welcoming, professional, and very effective. A special mention goes to the folks who work in the laundry - our clothes came back better than new. Breakfast is buffet style with eggs cooked to order. The baked goods, hot dishes, and fresh fruit were all beautifully prepared and very tasty. The dining patio is pleasant with shady or sunny tables available most of the day. There are some useful small shops in the lobby, including one with a good selection of locally made crafts. We really enjoyed our stay here - felt very much at home and it made a perfect base for our trips to see the Shoebills, Grey Crowned Cranes, and other birds of Mabamba Swamp and to the Botanic Gardens for rich bird life, and beautiful Black and White Colobus monkeys.
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