Home Away Kitchen Suites Enid

It’s nice, but had my own negative personal experience here. I didn’t like that they had no pool and didn’t over no type of breakfast, for the money I paid for the stay. Good restaurant’s and stores all around the property in walking distance which was cool and convenient.

We've stayed at this hotel before and loved the experience. So we booked it again this year. We had 3 adults and 4 kids in our party. So we booked 2 rooms, both of them were supposed to be Deluxe Double Room, 2 Queen Beds, Kitchen... However, when we got there the rooms weren't even on the same floor. And, one room was a King bed with a pull out couch (that was miserably uncomfortable). We went back and showed them our reservations and that we should have 2 rooms with queen beds. They said they were sorry that they had another family that was supposed to leave extend their stay and so the room wasn't available. We asked for one of the 3 bed rooms, they said they were completely booked up. We didn't know what else to do so we stayed and my husband asked for at least a partial refund because we basically got the short end of the stick. We bought and paid for rooms that we did not receive (we had the confirmation receipts). The lady said she would ask her manager... but, I'm sure you can guess... we never received a refund. The whole thing was a huge inconvenience on my family and party. So needless to say when we are in the area next year, this will probably be the last place we choose to stay.

Property downsized my room without telling me until the moment I checked in and they Did not refund me for the smaller room price