Hampton Inn & Suites Enid

Room was nice. Roomy and nice condition. Staff is very nice. Always pleasant and happy to be helpful. If I have any poor comments. It would be that the bathroom was cramped and very poor shower water pressure

This place seemed very understaffed. People were nice enough WHEN you could find them... And they ran out of towels at the pool, at which point we were told there were no more towels to be had... period. Not good. Additionally, the heat and air took a while to get going. The pool was nice and hot but the hot tub was actually frigid, even when it was left on for a while. Needs more staff to keep up with things.

The general condition is just old and degraded. They keep what is there clean though. Some of the staff for very kind and helpful. Others were extremely rude and unhelpful, so it was really just hit or miss. The pool was ice cold, which is just annoying and shows how much the company cares about the guests. Also, we were told we couldn’t use the common area at 7pm because there are 1st floor guests. We were a group of 10, 40 except 2 kids looking for a place to be able to sit together after we all got into town for the holidays. We weren’t in any way going to be loud but that didn’t matter, it was an automatic ‘no’, at SEVEN pm.