Gæstebruger
25. september 2024
We booked our room online only because it's cheaper, I would prefer calling the hotel directly however cheaper online. We checked in on September 23rd around 10:30 pm & had an excellent front desk lady. She made you feel welcomed however that was the last of seeing anyone at the front desk. We tried 4 different times in the morning for maybe a late check out, no one was ever at the desk . I talked to a maid upstairs and she said don't worry about it, we didn't need it we were able to get out by 11 am however still no one at the desk even after dropping off the cart. I wanted to give a 5 star however just couldn't with everything else that was bad. Room was clean, mattress great one of the best we have slept in, AC worked good so we had a great night sleep. We had the king suite & it was worth the money for the room. However, breakfast was terrible, no food, the juice machine broke, the waffle iron with an old waffle left stuck on it, one bagel, cream cheese left sitting out, very dirty! Once again none around to help. Not a way to operate a hotel
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