Premier Inn Elgin

Very good clean condition polite and very friendly service

Stayed here with family. Bathroom was beyond disgusting. Roof was mouldy, tiles were mouldy and covered in limescale. Round the taps were filthy. We always stay at premier inns when away from home, will definitely not stay in this one again. Upon arrival had a rather rude member of staff tell us that early check in would be extra when it had already been paid. Didn’t apologise for her mistake when we pointed this out. Considering they were charging over £100 for the room as the festival was on, was a pretty poor show all round.

Very nice and comfortable stay at the Premier Inn at Elgin. The staff were extremely friendly and nothing was too much trouble for them. The staff made the stay even better. The hotel and rooms were very comfortable and clean, had everything that was needed. The bed was the highlight of the room, being so ridiculously comfortable. The rooms were also quiet. The car park feels safe and secure, and we were very comfortable leaving a hire car in it. The breakfast was really nice too. All in all, very happy with the price that we paid for the hotel and will return if we ever stay in Elgin again.

Stayed here at the weekend for my 40th, lovely hotel, easy to get to, all the staff were friendly and went above and beyond, they set the room up with buntin and balloons for me after my partner had reached out to them. This was lovely on entering the room, a really nice gesture, a birthday card chocolates and a beer or two was a brilliant touch. 5* guys can’t thank you enough. Had dinner in the restaurant on our first evening, everything was great and it certainly hit the spot after our 4hour drive. Staff were happy to seat us at 9pm too and the food was all perfect. Would highly recommend. We visited Prince Albert’s Cairn in Balmoral while staying here, well worth a visit if your in the area.

Ok ive stayed at this hotel easily 20 times over the last 5-10 years. Its on the spiral down room I stayed in looks tired in need of care, not a refurbishment paint damaged carpets not hoovered dusting not great etc. The restaurant had a limited menu first two nights of my stay this time now its not even open at all for food! The restaurant used to have a playpark and an area where you could enjoy the picnic tables, looks like it needs a pressure wash its all weeds growing through the surface it just looks like no one cares. This morning woke up to no hot water spoke to reception they already knew and said it would be fixed today no apologies. Its just as I say seems like a lack of care and a spiral down. There is a lack of hotels locally so they will always get business. Always preferred premier to Travelodge but next time will head over to Travellodge as the standards are gone here.

We stayed for two nights and booked our evening meals in advance. There was no extra bedding in our room. They had no blankets and no extra duvets. I had to suggest that they take one from a vacant room. We had only one towel between us. The restaurant was closed but we didn’t find out until we went for our evening meal. There are no phones in the rooms so it’s not possible to talk to reception to ask for anything. The restaurant was open on our second evening, with a restricted menu. When we arrived in the dining room we were told we should have booked a table. But no one had advised us that we needed to do this. The land all around the outside of the dining room area is contaminated with cigarette ends, in spite of some new looking disposal points. Clearly no one ever bothers to tidy it up.