Hotel Ventus

This hotel offers unaccompanied check in and it is not very intuitive. I had some difficulty checking in as did two gentlemen who were waiting in the lobby before me. They did not speak Spanish at all and their English weas limited so I helped them as I had already contacted someone in charge via WhatsApp. During my stay I did not see anyone at all in the front desk area. An hour and a half before check-out time I sent a message to the staff about keeping my bag in the hotel while waiting for my transportationto the airport later in the day and they responded three hours later. I had already left and found a place that would store my bag. Overall, this place is not very convenient if you are hoping for clear communication on getting into and checking out of the hotel easily and smoothly.

房間還行，就是入住check in的時候出了點小故障，因為我航班延誤了4個小時，到酒店比較晚了，前台又下班了，所以衹能自助check in，一直聯繫不上，還好最後成功入住了

一般 無服務

For the cost and location, this was perfect for us. The accommodation (our room) was in need of a refurbishment, but the room we were provided was large, clean and fresh and came with a very large balcony. Staff were friendly and polite. We were here for one night and chose this hotel for it's location near to the airport (Between 5 to 10 minutes by car). There is a supermarket within a few minutes walk, nice restaurants around the area and parking is also free around the area. Walking down to the sea front takes around 5 minutes. The hotel desk does not have someone sitting at it all the time, so if you arrive late, you will need to call staff to get access and check in. The access (Front door), is locked at night and you need a key card to enter. For a one night stay, we would recommend and return back. During our stay, the staff seem to constantly be cleaning the lift, making it out of order for a time, so be warned that if your on the top floor and in a rush to leave, you may need to walk down the stairs. It's not obvious that the lift is out or order while it is being cleaned or drying out due to cleaning services.

Don't believe the pretty pictures... this is a 2 star hotel and don't expect more.. El Médano is well known for its high wind seasons, but if the windows don't close properly (even that the curtains move in time with the wind) and the air conditioner installed outside makes a terrible noise, hitting the wall on time with the wind (not to mention the noise in the hallway because the doors don’t isolate anything at all) then you can’t ask for $100 a night and tell the client that these are “weather conditions”.. sorry, but these are the hotel’s conditions.. There is no kettle with hot water, even if you ask (although the website says ask and you will receive..) and this is for $100 per night.. Ahhh yes.. don’t be surprise by the waterfall noise in the middle of the night.. it’s your neighbor go to WC.. The room is quite large.. but empty and with very poor equipment

I had two persons room in the northern corner of the building. The room is spacious with large bathroom and a corridor and built-in wardrobe. The hotel is nicely decorated and well maintained. The balcony was towards south-east, not very large with a table and two chairs. But as wind in El Medano is always strong and comes from the east it was not comfortable to use it, also WiFi doesn't work on the balcony and part of the room away from the corridor. There room has a fridge and electronic safety box, and TV. There are two electric sockets next to the beds, but unfortunately only one socket next to the table, which is already engaged by the fridge. The hotel staff speaks well English and is friendly. One can access the hotel either with electronic card or with PIN code of the main door and your room. The PINs are sent by email, so I suppose late arrival after 19.00, when reception closes, is possible. The hotel is located almost in the middle of El Medano, next to the only shopping center of the city featuring SuperDino and quite noisy bar. There is also smaller Supermercado Guai in 200 m. But take into accound El Medano is a very small town 1 km in diameter, so everything is in walking distance. El Medano beach is just in 300 m from the hotel. All beaches in El Medano and to the east of it are open for the wind. So they are mostly occupied by the surfers and kite-surfers. There is a small part of El Medano beach protected by the mole. 3 km to the west there is La Tejita beach, which is covered from the wind by the Montaña Roja, also offering great views over the area. There is buses 411 and 408 from El Medano going to San Isidro, where you can change to bus to the Southern Airport, other directions or do more substantial shopping in Mercadona, Lidl or HiperDino. San Isidro bus station has a machine for topping up Ten+ bus cards. In the evining people gather at Plaza del Medano, which is quite vibrant place taking into account the town is tiny comparing to Los Cristianos and Playa de las Americas.

Hôtel à la belle décoration et bon confort.. dommage qu'il n'y ait pas de réception 24 heures sur 24 et que la douche fonctionne avec un QR code et reste chaude tout le temps je dirais même brûlante attention danger

No hay sábanas DECEPCIÓN TOTAL, nos cobraron 80 € por la habitación sin desayuno y cuando llegamos a la habitación no había sábanas. Llamamos a recepción y no había nadie por lo que llamamos al teléfono de Emergencias a las 22 h de la noche y no hubo respuesta. No pudimos dormir del frío. Al día siguiente nuestro vuelo salía muy temprano entonces llamamos por teléfono para decirles que no habíamos tenido sábanas y que no nos habían contestado. Tuvieron una respuesta a la defensiva.

Convenable, grande chambre confortable, mais il ne faut pas oublier d'emmener son téléphone sous la douche! En effet il faut scanner un code barre pour savoir comment elle fonctionne. Nous avons pris la douche froide. Nos amis n'arrivaient même pas à ouvrir le robinet...