Americas Best Value Inn and Suites El Centro

Awesome! I really enjoyed my stay, I’ll be back the next time I’m in town for business 😊

This place was absolutely terrible. Had a long drive to LA and needed a place to rest for the night. The room was filthy with dead bugs. Live cockroaches running around. Don’t feel safe with interesting characters. Checked in at 630 left by 830. With dead bugs and live roaches couldn’t sleep as there was no piece of mind.

I had the worse experience as to dealing I believe would be the female owner name sally, very unprofessional and definitely not a customer oriented person; she doesn’t bother to listen but to speak over you and claim what she has to say is what believes to be the truth. I had a issue before with this same person when speaking to her about the rooms tv remote and with her negative energy and attitude she right away told me that I wasn’t staying there when it was her son who check me in and she wasn’t present. I am honestly about customer service and I can honestly say with all truth that this lady had none and is horrible with operating a business/hotel; I hope that this review will be helpful to those that really want best quality service and to engage with customer oriented staff not the negative energy and attitude provide but the staff here

This place was sketchy when we pulled up. Several dozen young men hanging out in front of their rooms at 1:00 PM. It turned out they were part of a group of legitimate farm workers waiting for their company's bus to pick them up later in the afternoon to take them into the farm fields BUT it felt like the place was being used as a shelter for the less fortunate. There was even a company provided food truck that fed them plated lunches. We did not feel comfortable and did not want to stay but the woman in the office said we had to pay for the first night and she would refund the second. She did not refund the second night (she actually lied) and that is currently being disputed by my companies' third party booking site. But? It gets worse. The room...Tiny with no room to even move around. No alarm clock, no facial tissue, no luggage rack, no closet of any sort, no drawers, ripped window curtains, no furniture to speak of (old ratty banquet chair for a desk chair) no lamps...only high intensive overhead lighting, no in room coffee etc., The room and sheets WERE clean at least. No breakfast, not even coffee, despite being advertised on their web site. The pool is still drained and filled with construction debris and other litter. Overall the outside of the property is very dirty and a bad neighborhood. The worker bus pulled in at 3:00 AM WITH the food truck and woke us up. DO NOT STAY here. I did not expect a Grand Hyatt but this was the worst ever!