Mr. Soof - by TLV2Go

This appartment hotel is not down by the beach, and that'd why we love it. 2nd stay there in 2 years. Very nice rooms, new and design, cleaned spotlessly, we took a small studio with separate bedroom and a cute balcony overlooking the Jordania mountains. The staff on site is super helpful, there is a garage free of charge, the kitchen has a nespresso machine and all what you need to prepare lunch or breakfast there. My only con was that despite we booked clearly for 3 people, they did not set up the bed for our son, a folding sofa in the living room, nothing was done, we called after we checked in, their comment was "we let people set it up on their own, because many guests want to keep the sofar closed ", 1st this was not an option offered to us, they did not ask us, and in any case the sheets and beddings for the sofa were totally missing. Lucky we were than 1 of the house cleaning staffer was still on site, she brought everything and set the 2nd bed. So management, when you fail, accept your mistake, 2nd, you can as in many hotel, get the sofa set, and folded back,but it is abnormal to let paying customers do what they pay you for. Seeing this gap, we might go to a regular hotel for the same money, we could have but chosen the location and the ease to get there and out. Another issue, albeit they send you the codes by email at the time of check in literally, they did not send the code for the garage to building door. Service could be improved so easily, hope they ll do it

We booked Mr Soof a couple of months ago and I was amazed of the process and the place. Located in the city, the place is outstanding! Rooms we booked are studio style rooms and I was a bit skeptic when I saw the pictures on the website I thought it was too good to be true. The process was amazing, prior to arrival I received a call making sure we are aware of everything and offering info if needed. The day of arrival we were sent an email with a pdf including all information necessary for our arrival. The rooms were very clean and exactly as shown in the pictures and actually feel roomier than it shows in the pictures. The studio has everything necessary, a fridge, microwave espresso machine, iron, hairdryer and more. Utensils plates and glasses are spotless and clean. There are espresso pods, tea and instant coffee. The closer is large and roomy and includes a small safe. Linens and towels are clean and smell fresh and clean. A small balcony has a small table and 2 chairs. There is a couch, a Coffee table and a TV . The bathroom is spotless, roomy and has everything necessary. The cost is more than reasonable for what you get especially considering the fact that we stayed there during the high season. Below the building the is a bakery/convenience store and a restaurant and there are more restaurants nearby. I visit Eilat frequently and this was one of the best surprises in terms of accommodations. Kudos to the cleaning and maintenance staff for keeping this place in such a good condition. And the booking staff for making sure everything is taken care of and easy to follow. I will definitely return!

I was promised a refund of $100 BUT they gave me NIS 100...big difference !!! Did not eat my lunch, left my friends, payed extra for a taxi to reach there before 3p.m. (have recorded conversations as proof) Will NOT GO THERE ANYMORE.

We stayed for two nights in Eilat at Mr Soof. I was having a hard time finding rooms that were not outrageously expensive in Eilat in June (two rooms for four adults as we had two young adult children with us). I finally found these and they were great. They look brand new - nicely decorated and spotlessly clean. Bathrooms were large with great showers. The bed linens were nice. The rooms were quiet too despite being on a main street. Don't expect to do much cooking in the "kitchen" but there is as fridge and sink and microwave. One room had a great covered terrace - although, in June, Eilat was way too hot for us to sit outside. There is no pool but we spent the day at the beach and so it was not needed. Easy self check-in with clear instructions. Just also be aware of the location. It was just over a km to walk to the restaurants and in 41 degrees that was quite warm! We could not get a taxi with the gett app to pick us up in the evenings. We easily got a taxi to the border in the morning though. The location is very close to the bus station and we easily walked to the apartments after taking the bus from Jerusalem. There is a great 24 hour supermarket on the bottom level and it was easy to pick up breakfast food and snacks for the day. I would definitely recommend these apartments for Eilat if you don't need a pool.