Gæstebruger
7. maj 2025
I chose it because of its central location; besides, I've stayed at another Premier Inn hotels and my experience has always been satisfactory. Friendly and helpful staff. I once needed a taxi and just asked them for the number of a taxi company. They arranged the whole booking with no extra cost for me. Yesterday I forgot my key inside the room and they had no problem in giving me a spare one. You can book a meal deal, which is worthy; it's true that some courses take a supplement, but the extra amount isn't very high. The staff at the restaurant are friendly and helpful as well. As for housekeeping, you have to request it done every day (partial or full service) and need to hang a tag on the door knob so that the cleaners know it. This is the first time I've seen it, even at a Premier Inn. The room was clean, quiet and comfortable, equipped with tea facilities and well-lit. However, I missed a glass or cup in the bathroom, as well as a bath mat (or the possibility to request it). As I hinted at the beginning, it's perfectly located. You have plenty of bus stops nearby, and Waverley Railway Station is at a reasonable walking distance. At Castle Street, next to the hotel, there's also a taxi rank. The next time I travel back to Edinburgh, it'll be my first option.
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