voco Edinburgh - Royal Terrace, an IHG Hotel anmeldelser

The building was good and the view was great; it was the best part of staying this hotel. Unfortunately room service was so bad. We stayed there 4nights; first we thought maybe they just hovered the room because the room wasn’t cleaned. Next day it was same so I told it to reception and then finally next day they cleaned it.. but again it wasn’t a full cleaning (they didn’t hover or clean the dust; just tidy the room and clean bathroom) So I can say room cleaning service is a disaster. But I also want to add reception stuff were helpful and friendly. Last thing hotel needs a quick make up; especially bathrooms are very old.

The room was spacious and comfortable and the breakfast buffet was quite extensive. Had a comfortable sleep in a large room with big windows. Wouold recommend.

The hotel itself is great, rooms are comfy, staff are nice. But the location is a bit far from the train station by feet, including ups and downs the hills.

The location is a bit far away from the train station, and need to walk uphill

The hotel went above and beyond to take care of us. I was very impressed with the service. I loved the location. It was close enough to everything without being in the thick of it. I would definitely stay again. Thank you for making my stay so comfortable.

Nice location not far from everything, just a bit tired when arrived at the hotel, It’s clean,nice workers, comfy beds. Definitely, will try again next time

Good hotel

Good location but need to walk up a hill to get to the hotel. Give a room with garden view. Felt cheated as there is no view. Pay high price but get lousy view. Others are alright.

Super awesome

The only problem is the location, no bus stations nearby, you should walk to the main road. In General, the service and facilities are perfect.

Our room during check in was not cleaned up properly and missing quite a number of items. The phone was also not working and had to go up to reception each time we needed something.

Stayed here for 4 nights. Basement rooms were not great but ok. Level 1 rooms are good

It’s a great hotel with great food. Can feel the history from the castle, great stay at Edinburgh.

Quite room and great service , slightly away from city center