Sheraton Eatontown Hotel

總是亂收費 沒有自助早餐

Mismanaged And understaffed It seems like they were understaffed unqualified and unprofessional the lines to check in were long. They weren’t able to accommodate joining rooms and things of the sort.

Staff was friendly & the beds were comfortable. However, tub & sink were clogged upon arrival. The walls are thin. I woke up after 11:00pm to people arguing.

Very clean & beautiful hotel. Very clean & beautiful hotel. A pleasure to stay there.

The hotel is beautiful and clean. The front desk personnel were unfriendly. There was no coffee on the go like most hotels in the lobby. We didn’t have time to make in the room and the restaurant was not open yet.

I had a great stay at the Sheridan as far as my room but I believe the staff could be a little more courteous. When I arrived the gentlemen at the front desk was rude, and I couldn’t understand why. Prior to me there was a lady working beside the gentleman (front desk) who was explaining the location of the amenities to the guest in front of me. When it was my turn I got no hostility, no same explanation of where things were. I felt like I had done something wrong with how I was treated. But I will say thank you to Essences for letting me used your charger. I was already a mess and didn’t realize I never grabbed my charger before leaving home. I do appreciate the help.