SureStay Hotel by Best Western Wenatchee

Clean, friendly staff. Loved having a balcony that over looks the pool. The pool was clean and refreshing. Nice area for a bbq by the pool.

This room was excellent. Well clean and maintained. The staff were nice and friendly.

On the positive, staff were friendly and very helpful when engaged. The property itself is dated but that was not an issue. The room was dirty. Crusty stains on the carpet and the blankets on one of the beds smelled dirty.

Like there king size bed very comfortable! Room is clean and has a fridge. And like the table lamp as a cell phone plugin to charge your phone. Only stayed one night but stayed there 2 other different times.

Staff was not very pleasant. Cigarette butts all over properly. Needs updating.

The "Continental Breakfast" was delightfully undersold, including waffles, sausage, eggs, cereal, yogurt and fruit, though it was strange that I could get a bunch of different drinks, but not cold water without the staff fudging the rules. The carpet throughout looked dated but other things looked updated. Being winter, the pool was closed but the hot tub opened, though we didn't try it. TV had some decent channels - we watched HGTV. Our room had a mini fridge and microwave but also a drawer that kept silently opening. Not very handicapped friendly, with no elevator to access 2nd floor and my visually impaired roommate tripped in the public restroom that was too dark for her to see its steps. Nice staff seemed to be doing their best to be professional and taking care of the guests. One even gifted a homemade memento to a couple celebrating their anniversary. We wouldn't mind staying here again.