Holiday Inn Express & Suites East Lansing

房間乾淨 但是隔音效果不是特別好 早餐很不錯呢 總體很好 是來參加籃球比賽的 帶了孩子 孩子很喜歡這個酒店 早餐免費的哦 什麼都有 燕麥粥 🥓 瑪芬。

連鎖酒店水準還是比較一致和穩定的，乾淨衞生，床鋪挺舒服不硬也不很軟。位置很安靜，但也便利，旁邊就是一家大超市，開門還挺早。酒店可以免費停車。

I was not happy waking up at 6 because of the brightness in the room. The blinds were a thin see through mesh curtain. The sun came in the room at around 6:15 and that’s when I was fully awake up and could not fall back to sleep. I did not get rest because of this. Very disappointed.

Hotel was quiet and in the right location for why we were traveling. Had a first floor room. Some issues-black out shade was broken and could not roll up, but in a way was a good thing- huge ground light on all night outside of our room. Poor water pressure in shower, and had to leave the water on hot in shower for 10 min before it would get close to warm. Never did get hot This was 11pm at night.

BEDBUGS!!! Had to switch rooms at 1:30am because there were bedbugs in the bed!! Disgusting! Originally planned to stay for 2 nights, but after switching rooms, then the fire alarm going off at 7am, got no sleep, decided to check out and find other accommodations…received the worst customer service from the front desk clerk, not only when checking out but also at check in! He made sure to let me know I’d be charged for both nights…I protested saying I’d like to talk to the manager about being reimbursed for the inconveniences the night before, he said multiple times that there was NOTHING he could do and his manager left at 3…he wouldn’t call his manager, literally said “not sure what you want me to do”…I was beyond frustrated! I will NEVER stay at this location again! Told the next guy in line to make sure he checks his room for bedbugs and left!! Worst customer service I’ve ever experienced!!!

Surprisingly solid breakfast buffet. The fitted sheet in the room was ripped. Gotta take the good with the bad.