Gæstebruger
31. december 2023
We stayed at this hotel for 2 nights. Just checked out this morning. It was our first time staying here. It took a few minutes to check in when we arrived. We had to wait a little bit because there was no one at the desk. Just a sign saying, we'll be back shortly. The girl who checked us in was very personable. The room was clean and quiet. Breakfast was the usual complimentary fare, but lacking compared to competitor's breakfasts. The scrambled eggs were bland and watery. Sausage links on both mornings we were there. No healthy choices or variety of breads. Just white bread. No bagels, English muffins etc. They did have mini blueberry muffins, which were good. The orange juice was very watered down. Coffee was adequate. Sign in the elevator stating no servicing of the rooms due to staff shortage and covid practices. The hotel did have hand sanitizer dispensers, but sadly no hand sanitizer in them. What disappointed me the most was the $1.50 a day charge for the safe located in the closet. I have stayed at higher end hotels and resorts that had safes in the rooms, but didn't charge their guests for them. I was surprised when I looked over my bill. On the way home after checking out, I read others comments saying it was for the hotel's liability cost for stolen property. I do not feel it's right to charge their guests to pay for the cost the hotel has to pay for their insurance. If you do stay at the hotel, please be aware of this charge ahead of time. Unfortunately, I will be staying at another hotel for our future trips to Lancaster because of this unexpected charge.
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