Travelodge Alton Four Marks

I have been using this gem of a place for years and I will continue to do so. The team they have there are first class and are very helpful. The rooms are always presented extremely well and you are guaranteed of a good nights sleep. I will always recommend this Hotel to anyone. Great work !!

Spotlessly clean / very friendly and welcoming staff. The reception and check in was really easy.....................................................................................................................................

At Alton Four Marks Travelodge, the bedrooms were updated but the bathrooms were dated. The 1st night, the hot water was not working. The extract ventilation in the bathroom was not working at all. There were clear black mould patches on the ceiling. There was no ventilation in the bedroom either, only windows. On waking, the room felt stuffy and there was alot of condensation on the windows. There was only a kettle in the room, no cups or tea/milk in the room. Should have free wifi as phone reception in the hotel was poor/not working, whereas in the car park, it was fine! The reception was friendly. Would not stay here again.

Alyanna Jess and Terry deserve a pay rise. They made me feel so welcome while I stayed here for 3 weeks. Had a great experience i would recommend to everyone about the staff and i would come back again and stay here again and i would tell my friends and the stay i had

This is related to Travelodge the company and its website. Not the hotel itself, as I NEVER STAYED THERE! Can't seem to write a review about Travelodge as a company? I booked direct from Terriblelodge website. I entered the area I wanted, nr Winchester, then selected the date of my stay, which was today's date as I had a last minute job booked 3hrs from home 1st thing next day. I selected date, (today) and 1 night, the Web page refreshed and showed 8 hotels nearby AVAILABLE! So I scrolled down and selected the hotel I wanted and proceeded to book it. However!!! Despite selecting the date and stay, the Web page deliberately select 8 hotels for the following Sunday, 1 week away!!! The Web page is AWARE, these are the wrong dates, as it specified the hotels were for another day than the one I selected. this in small and not obvious writing! but as the natural reaction is to scroll down. I missed the 'small print', selected the hotel, and proceeded to book it. It at no point, did it ask me to select the dates of stay again. And I didn't read the summary as I was in a hurry. They refused to cancel and give me my money back. I couldn't book the cancelation option because it was after 12 on day i thought I'd booked it for. The Web site is knowingly flawed because it specifically and KNOWINGLY selected a date I HADNT picked. It KNEW this was the wrong date, as it did say, but it wasn't obvious. I am at fault for not checking, but the DELIBERATE mistake is with Travelodge for having a Website that KNOWINGLY changes the date to a different one selected! Why show 8 hotels stays that WERENT for the stay I had selected!?? I rang to explain but the booking office weren't interested and wouldn't change the date because it was short notice (and i hadnt selected cancelation option as it was already after 12pm), even though they offered me another room at full price and tried to charge me a £2.50 booking fee. I rebooked with another hotel because Travelodge don't care.

The room was clean and functional. I stayed in room 51 which is the last room in the annex building. The poor quality windows do nothing to dampen the sound of traffic from the nearby road, and every vehicle could be heard. to add to my sleepless night construction work in the carpark had someone using a disk Cutter outside my window first thing in the morning.