Best Western Plus Dakota Ridge

Staff very nice hotel very clean. We particularly liked the breakfast as we had stated another best Western where the breakfast was appalling and this one was excellent. The food was fresh, there were all kinds of nice little additives for your cereals. The staff was not only pleasant, but really did a good job keeping everything stocked and clean. The room was clean and nice.

We checked in around 9pm and stayed for a night. Melissa was very nice and acknowledged my status as a Diamond member of Best Western. However, the room she gave us (RM 152) had an issue: the shower was not working at all. We discovered this the next day when we tried to use it. Around 7 AM, Melissa was still at the front desk, and I informed her about the issue. She said we could use RM 110 to take a shower and mentioned she would talk to her manager about reimbursing the points I used for the night. However, when we checked out, a new lady was at the front desk. I explained the situation to her, but she said Melissa hadn't left any note regarding the reimbursement, which was disappointing. I asked her to make a note so her manager would be aware of it. I'm hoping this will be addressed.

No pool, no eatery other than morning breakfast which was fine - I don’t like breakfast so I can’t really judge, no bar or sales of alcohol. The little “store” didn’t have any ibuprofen or acetaminophen so that headache you get from your noisy neighbors just won’t go away any time soon. Restaurants and businesses are a short walk away. No shuttle to anywhere so if you don’t have a car prepare to read a lot or play on your smart phone or tablet. No seating outside to enjoy the sun in lieu of the lack of pool. If you’re a light sleeper be sure to request a quiet room because that freeway is noisy! and the windows don’t mute the sound of traffic or jets from the airport. The walls are paper thin so good luck when you have inconsiderate neighbors. Housekeeping only if you put out the sign, then hope for the best. The good? Excellent friendly and helpful woman named Lacey at the front desk, afternoon shift. Large rooms, the usual mini fridge, microwave, television with Direct TV with a good clear picture, plenty of outlets. I most likely will not stay here again.

Went here on a short family trip. Very friendly front desk and cleaning staff. Rooms were comfortable and clean. Water is very hard in this area, so soap doesn't lather well and water was orange at times - might need a warer softener. Not sure if fan worked in the bathroom. Nice to have breakfast. Better coffee would go a long way. Would be nice to have bananas and waffles. Nice location close to Valley fair and Outlet mall.

Comfortable beds, professional and friendly staff, very welcoming. We stayed here following a trip to London. Pick up from the airport was efficient, close proximity to a variety of restaurants, and it was a great place to get a good night’s rest while adjusting time zones!

We love this hotel, very clean and accommodating. We arrived early and requested an early check in. We received it with no problems. The next morning we decided we wanted to stay an extra night, went to the front desk and asked to extend for one more night and they took our key cards and updated them. Breakfast was good, wish there was more keto friendly items. Whenever we go to Minneapolis this is our choice for hotels. Love best western.

It was really a very unpleasant experience, we arrived and we paid online and upon arrival they asked us for a deposit of 100 dollars. I went up to the room, the TV didn't work and neither did the refrigerator. They moved us in the night when we arrived at 3 in the afternoon. When we changed rooms the next time, the refrigerator didn't work and neither did the air conditioning. They had to move us again. Breakfast was not pleasant, although I appreciate even eating a piece of bread.

Lacey on the front desk was a very pleasant and helpful staff member who showed us that she wanted to make our stay the very best she could. The room was clean and comfortable. The hotel is situated in a very pretty area.

The place does feel clean and is in a great location with shopping and restaurants near by in walking distance. The rooms need updating. The one I was in has beat up furniture, worn out beds and tired carpeting. The front desk person is very friendly. I'm surprised there was no maid service the 2 days we stayed. We manged with our own garbage and towels however. I was able to get a third party rate so it was worth it but if you have to pay full price, I would imagine there are better options out there.