Garner Hotel Dusseldorf - Main Station by IHG

I had a confusing start trying to find the place, it's listed as "Hotel Madisonon the app, but there's no sign with that name outside, which caused me to waste over 10 minutes searching. Once inside, I noticed the wallpaper peeling off, which gave the room a bit of a neglected feel. On the bright side, breakfast was actually quite good. Based on my experience, the chance of me returning is about 20.51%.

Ladies at front desk acting weird and unfriendly. Super hot days with no air condition. Ancient furniture with dust and broken carpet. Unbelievable how such a terrible hotel can be rated at four stars I think two stars at max. Hope this is helpful to anyone who is checking this hotel.

No aircon, bedroom slippers. Noisy street. Asked for a fan but got none. Expensive for a budget hotel. Ok bfast.

It was wonderful. The shower was comfortable and staff was kind

I booked a room at this hotel based on the photos, expecting a decent stay. However, upon check-in, I was given the room with the red carpet, which was extremely outdated and poorly maintained. The amenities were terrible, and it clearly hadn’t been renovated in a long time. At 12:30 AM, I had to request a room change because the elevator noise was unbearable. They gave me an even worse room where the sound of passing trains made it impossible to sleep. When I complained again, they finally moved me to the renovated room shown in the photos. This room was much better, which made me wonder why they didn’t give it to me in the first place, especially since it was available. The receptionist was not friendly and only changed my room after a lot of complaining. Overall, my experience was very disappointing, and the stay was not worth the price at all. I wouldn’t recommend this hotel.

The room was pretty nice despite the reception was old. The breakfast was decent, an ok hotel for a short business trip.