Soleine
6. november 2023
We have enjoyed our stay, however few things that really let us down. The towels are really old and in need of changing for a 4 star hotel. We requested the room to be cleaned the room after booking for a second night which didn’t happen, and we also left card on the door handle and nothing was done about it. To our surprise when we arrived at the hotel late at night we found out the room hadn’t been cleaned. I called the reception, I also went to the reception and there were no one to provide us with clean towels or and therefore we couldn’t have a shower. The heating wasn’t working properly or not providing enough heat to the room and it felt cold. The breakfast could do with having bigger toaster which I have seen in most hotels I stayed in to accommodate any size of bread offered, not just flat bread toaster. Thank you.
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