VH Euro Star Durres Hotel & Private Beach

Duras, en sort butik, var faktisk beskyttet af Ctrip. Da han afgav ordren, havde han allerede betalt det fulde beløb. Efter ankomsten til hotellet skulle han betale mindst 25 euro per person per nat. Og åbenlyst sagt, mit tilbud er lavt, og jeg er nødt til at øge prisen. Klage til Ctrip den 19., 3 dage, ingen kompensation. Ctrip er ikke længere, hvad det plejede at være. Selv Qunar og Tongcheng kan ikke rumme en så berømt købmand. Ctrip fungerede faktisk som hans paraply.

Laat ik beginnen met 1 positief punt, het hotel heeft de potentie om echt een goed hotel te zijn. Het ging al mis bij het inchecken waar wij opeens een borg van 100 euro en 24 euro aan belasting moesten betalen. Via de boeking was het bedrag rond rond de 5/6 euro. Het hotel ligt niet aan het strand, de foto’s kloppen niet, de faciliteiten zijn in zeer slechte staat. Geen wifi op de kamer. Traag en onvriendelijk personeel. Zij maakten tijdens ons verblijf veel ruzie met andere gasten. Trip.com had gebeld voor ons, maar zij namen telkens expres de telefoon niet op. Kortom, ik zou hier niet verblijven!

We booked one week in this hôtel with my girlfriend in Septembre and it was the worst hôtel de ever experienced. Unfortunately we didnt look thé Google/trip advisor reviews before and we should have because all the reviews are true and shared thé same experience. First, we check-in and they ask us to pay almost 500€ tax (on our réservation it was said that WE had to pay 265€ when WE arrive at thé hôtel). Hopefully WE were with an albanian Friend who lives there and After arguing with them they finally acceptés thé 265€. Then they tell us that the room we reserved is not available because they put other people in it (WE booked thé confort luxury room with view on the sea) and that the day After they would give us the right room. So indtead of giving us a better room, they gave us a shorty disgusting room (see pictures). Everything was dirty and broken, even thé towels were dirty... No hot water in thé shower ! Thé day After they changed pur room, it was better but very small compared to the one we booked and no view on thé sea in this hôtel... We took the breakfast + dinner included. The dinner was ok but the breakfast was only cols eggs and some tasteless buffet. We have to order the coffee at the bar and only one coffee free for breakfast, WE had to pay the coffee if WE wanted more... The hôtel is very dirty and they didnt clean our room or change the sheets for 8 days ! When you ask for clean towels or toilet papier they look at you liké you are disturbing them. Also, they Say on the website that there IS a swimming pool, spa, fitness, etc. There IS no swimming pool, thé spa is closes and there IS no fitness either... No activities described on the website were available... Finally, the manager and all the staff members are very rude and they Never smile. When we wanted to talk to the manager and the receptionnist they laughed at us and said that they did not Care... AVOID THIS PLACE !!! For what matters, avoid Albania. Go to Turkey, Croatia or Grèce instead. Nothing interesting and rude people.