Onomo Hotel Durban

Well maintained. Very safe. Good breakfast. Friendly staff

Before I arrived in Durban, I was always told about how dangerous the place can be. I don’t felt anything dangerous during my time. The hotel property are guarded with spike on the floor to prevent car from force entry. Entry and exit of the property, the driver are required to produce identity both in and out. I guess this all actions made us feels safe. We have a driver whom drove of to a nearby 4-6 minutes Nandos to buy takeaway. So can’t comment on the safety of the trip. That’s a hourly rate car rental CLIQ which I believe you can prearrange to pick up on the hotel itself. Hotel does provide some tour packages. And if you need to leave your hotel early and unable to have breakfast, they can prepack for you and by far, it’s the most sumptuous packet breakfast I’ve ever received of the 80+ countries I’ve visited! Their service is good as well!

Good location, secure parking, possible to walk to the beach. Modern design. Breakfast S.African style, I missed more vegetables. For Durban you need taxi or car.

環境不錯，餐廳也很大，早餐還OK，性價比還可以，整體比較滿意。環境不錯，餐廳也很大，早餐還OK，性價比還可以，整體比較滿意。

很乾凈，還不錯

I booked my stay in Durban at the venue where the event was taking place that I was attending. The location was not the greatest, it just made sense to be close by. I too work in the hospitality industry and understand the workings of a hotel and I can honestly say, the 1 thing that stood out above everything else was Muphy. His ability to deal with difficult clients (me), the ability to turn a bad situation around and to remain attentive throughout the stay is commendable. I really believe that Murphy would be better used training the rest of the staff who were lacking to be honest. The rooms were adequate, considering that you only sleep there, however the tv remote did not work when I arrived, and the sound disappeared on night 2 and no-one was able to fix it. The hotel does give me the feeling of a cafeteria with rooms. I personally would update the reception to make it more of a statement piece and close in the restaurant part. To go back to Murphy, he is someone that will stay with me as his client service is impeccable and he made me feel like someone really does care about my needs at the hotel.

A far away hotel from everything. Nothing to see around. You have to take a cab even to the closest shopping center. But it is good for one night stay for transit passengers. Rooms are comfortable. There is a nice courtyard. They do a barbecue dinner every night. Nice friendly employees. Nice good smelling shampoo- conditioner soap set in the rooms.

June 26-30 2023. First room: not made up on arrival. Second room: broken phone which reception was unable or unwilling to resolve. Third room ('suite') from manager: dirty, stained curtains and couch, damaged fittings, peeling wall paper, broken window etc. Safety catches on window broken, so easy egress for a small child or suicidal adult from the fourth floor room. Noisy hotel, staff friendly but poorly trained and chronically unreliable. Hotel airport transfer booked and paid for five days earlier failed to arrive. An 'pirate' ride sharing car (different number plates) initially offered as a substitute. You, like I me, will be tempted to accept it, just to escape the abject Onomo Durban.

From the minute we arrived at the gate, ever person who works here has been extremely polite and friendly, from the morning hellos to good night. The room are very clean and tidy. Tv, tea, coffee soaps towels all provided daily. The beds are so comfy just what we needed after 4weeks of travel around South Africa. The food fine and service is great.