Atholl Arms Hotel Dunkeld

Simply great. A quirky hotel with beautifully decorated rooms and great food. The breakfasts were excellent and the evening meals in the bistro were first class. Relaxing with drinks in the hotel was a great unwinding experience and we left after 3 nights completely relaxed. Dunkeld is a smashing wee town to visit and the Atholl Arms is a great and central location for exploring the area to places like House of Bruar, Pitlochry and Blairgowrie. Lastly and most importantly are the staff, who are just great. Nothing is too much trouble and their friendly attitude towards guests is second to none. We will return soon and thank you for making our stay such a wonderful experience.

First of all, the place and food was lovely, HOWEVER a lovely member of staff helped us to get a table as it was fully booked. There was a reserved table but wasn't due to be sat for another few hours, we assured her, we'd be gone within the hour and was grateful. We noticed another member of staff didn't seem to happy about what she had done and was literally screaming in her face, it was awful to watch, so god only knows how that poor girl felt. We felt awful putting her in that position and said sorry to her. Not sure what happened to the lovely lady after the abuse she received. She was so friendly and professional with us, didn't catch her name but she had long red hair. I did call to complain but heard nothing back. Wanted to check she was ok as she had done us the favour and we were grateful, but we would of walked away if we'd known she would of been treated like that. I'm not sure if anyone else witnessed this but it was disgusting. I am looking to go in when back in the area to make a formal complaint. I certainly want it noting how he spoke to his colleague.

All batter no fish! The location was fantastic, the menus very enticing. Unfortunately the service was quite poor and the quality of the food even poorer. We ordered the handmade burgers. They tasted like yesterday’s re-heat, and were more like Lorna sausage than burger. Not good and nothing like acceptable for an £18 dish.