Dunhuang Zhongzhou International Hotel

6 Stars service from counter to room service to 2nd flr breakfast restaurant. I had food poisoning on day 1 after consuming a mutton BBQ stick. Next morning went to 2nd flr breakfast restaurant 小慶kindly helps me to bring my simple light breakfast to the table. Next morning breakfast she greeted me whether I am ok while cleaning tables a distance away and advise me to eat light breakfast not even my travelling partners did that She did the same on the 3rd morning. She kindness really impressed me. I gave her tips she refused to accept n asked for good review. Your hotel is a 以人为本的management.

This hotel has a wonderful & terrific team of staffs. From check-in to check-out, your staffs were incredible. Thanks to the amazing team for always greeting us with a smile and ever ready to open the door and see us to the elevator. Breakfast spread was decent but not to our liking (it is not your fault, just that we prefer American breakfast) nevertheless the restaurant team were attentive and always smile. To the wonderful folks at the front desk, your professionalism and courtesy made checking in and out a breeze. Many thanks for a lovely experience!

Great Hotel for families. Staff is really friendly and helpful. Highly recommend

This is a great hotel 10 min walk from the night market. Great buffet breakfast, free laundry. The staff is really trying hard to be super polite and hospitable. The only issue with our stay was one of the two rooms we booked had an horrific sewage smell emanating from the bathroom. Think rotten cabbage mixed with urine, seeping out into the room and the adjacent hallway. It’s probably not the hotel’s fault — not a lot of water in the desert after all — but we felt like they should have relocated us or compensated us in some significant way. 😷🤢🤮

This was a great hotel for us! The room was quiet and comfortable. Even though they don’t have non-smoking rooms, they gave our room a treatment to remove any smoke odors, and we didn’t smell any smoke! However, sometimes we saw people smoking in the halls near the elevator doors which was unpleasant, or in the restaurant which was also unpleasant. But overall, it didn’t bother us. The breakfast was good except for the terrible coffee which did not even taste like coffee. The service is very good though, with friendly and kind staff. And they have very good clothes washing machines available to guests, for free. It was very helpful! I would stay here again.

The service was exceedingly good at ZhongZhou hotel. I stayed with my wife and had a second room for my daughter and son in law. The lobby always had someone to open doors/press the elevator button for guests. What really stood out to me was the attitude of the workers. Breakfast typically starts at 7, when I mentioned I had to leave at 6:15, the worker at the restaurant told me to come early, and she would have it ready for me. Unfortunately no fitness center but the laundry room was a plus. There were also plenty of washing machines (no dryers). This hotel truly felt like a second home. The rooms and beds were also comfortable and clean. A fantastic stay overall, would definitely stay here again.