Premier Inn Dunfermline

A cot was requested but a junior bed was supplied....no good for a 7 month old. Nothing could be done to change it. The Manager chose to close the bar and restaurant at 8pm knowing that we were booked into the hotel and had called ahead to be told it was open. The room was tired and in need of refurbishment. Good comfortable bed. Generally not a welcoming experience. I would not bother again given other similar brands are available locally.

First impressions weren't the best compared to some other premier inns. Pros- staff helpful,comfy beds and a good breakfast. Cons- location not ideal for town,wifi poor,usb ports in room don't work. Bar and restaurant hours could be extended as nowhere in hotel to get food or drink on arrival after a long trip to get there

We have stayed in several Premier Inns over the last 10 years, from Dover to Perth, but are finding they are now in desperate need of restoration, they are looking tired and often damaged and in need of repair. We are now considering using another hotel chain due to the lack of maintenance across the hotel chain generally.

I want to thank the incredible staff, Emily, Leanne and Andrea for their hospitality and service. They really make us feel welcome, helping me celebrate my son's birthday in style. The true testament is, having stayed here before and had a brilliant experience, I gave my son the choice between yourselves or a 4* with a pool. His response was... Let's go where the beds are super comfy and the staff are lovely. I love coming here...when you consider the ridiculous comfort of the beds, the amazing water pressure in the bath/shower and those specific ladies mentioned above, who make us feel like we are bespoke customers.. there is no better place or price around with this level of service. Thank you for helping me celebrate my boys birthday and making it a memorable one. He's really happy and so am I. Until next time.. thank you. Julia

Fantastic. Friendly staff. Great location. Plenty of food options. Clean rooms. Quick check in. Parking is free and car park is big enough. 100% would recommend to someone to stay here. I will be back in the future. Thank you for being so accommodating.

What a lovely and welcoming hotel!

 I stayed here with my family and couldn’t have had a better time! We return here often! There were plenty of car park spaces on the outside and when coming into reception we were greeted by lovely receptionists, I wish I had gotten their names!! Reception was cheery also with the addition of autumnal decorations of leaves on the desk and a chance for my kids to decorate a leaf/hand to add to the tree. This created a lovely and inclusive vibe the minute we got in. When going up to the room, there was a lovely smell that showed that the room had been cleaned and I couldn’t find fault! It was definitely what you expected from a premier inn! Later at night, we went out for food and the same service continued and the food was amazing! Lovely atmosphere throughout! Even in the morning, we were able to grab our delicious breakfast quickly enough as we were headed out for the day. It was great to see that on the way back in from breakfast my kids leaves were hanging on the tree already and they loved that!

Looking forward to coming back! I have heard that there will be more kids’ activities on the walls as we get closer to Christmas!

 Thank you Dunfermline Premier Inn!