Halbeath Junction, Kingseat Rd, Dunfermline, KY11 8RY, United KingdomVis hoteloplysninger
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4.3/5
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Bekræftede anmeldelser
Placering4.3
Faciliteter4.3
Service4.3
Renlighed4.3
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Alle anmeldelser(40)
Positive anmeldelser(38)
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Negative anmeldelser(2)
Gæstebruger
Overnattede i jan. 2025
Andet
5.0/5
Enestående
Slået op den 20. jan. 2025
I have never really been one to leave reviews of places I have stayed. They've always just been a pay, stay and leave situation I never really had anything to write about, travelodge just had a standard of customer service that we always get,but dunfermline was so different, because of Annie [I think she was a manager or team leader] it is Annie and solely her customer service that has made me what to write a review to highlight her to higher management so they understand just what a gem they have. Nothing was to much effort for her, and it seemed a very busy shift with officials coming and going to a broke lift, she always had a lovely smile on her face and took the time just to get to know people even though she clearly had a lot to do. She was on the front desk, on phone calls, as well as cleaning rooms during my stay. I'd often see her cleaning around the building. But it was herpolite manner that really highlighted her to us. It was so naturally there, not fake. She took a real intin us, why we were visiting , recommending places she's been too, great knowledge of area. I spoke to 2 housekeepers during our stay and both were lovely AND helpful. They seem to work hard shifts butalwaystime to stop and speak. Hotel itself was clean, big room, broken lift was fixed fast during our stay stairs didn't hurt us . Will 100% stay at travelodgr again, thanks toAnnie and her team.
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Gæstebruger
Overnattede i jan. 2025
Andet
5.0/5
Enestående
Slået op den 14. jan. 2025
I love a travel lodge and this one didn’t let us down. Great location, large comfortable room clean when very clean bedding. Staff helpful and good parking. Good value for money. We have stayed there before so happy to return. Thank you a1 👍👍👍👍👍👍
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Gæstebruger
Overnattede i jan. 2025
Familie
5.0/5
Enestående
Slået op den 6. jan. 2025
Booked it for few nights with the family the reception lady maddie was brilliant very professional i needed some milk for my toddler she gave us free milk very freindly staff clean hotel parking is free wich is amaizing booking again in easter holidays would like to see maddie again.
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Gæstebruger
Overnattede i jan. 2025
Familie
5.0/5
Enestående
Slået op den 5. jan. 2025
I booked this hotel because it was near Edinburgh, not that far. Only 25 min drive prices were very reasonable as we entered and was welcomed by a very friendly lady Maddie she was very approachable was willing to help. Rooms were spot on the only thing I didn't like was one of the house keeper was on her phone don't know her name she was talking loud. But everything was great customer service is brilliant by the receptionist.
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Gæstebruger
Overnattede i jan. 2025
Andet
5.0/5
Enestående
Slået op den 3. jan. 2025
Stayed over Christmas holidays as family in Dunfermline. Hotel was only used for sleeping as we spent all day at family home. Hotel was spotless, Staff (Yvonne,Annie) were amazing, so happy and welcoming. Hotel doesn’t have a bar which I think they’d benefit from as they have the space in reception for one. Breakfast box was ok but didn’t buy again after 1st morning as didn’t think it was good value for £6. Tea,coffee and water free in reception. Car park was also free and massive never had any issues getting a space. Well kept grounds. Will 100% stay here again in April when visiting family for Easter break. Thanks again Dunfermline
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Gæstebruger
Overnattede i jan. 2025
Andet
3.0/5
Slået op den 2. jan. 2025
The stay itself was fine for the price, but the check-in really set a bad tone. When we got to our room, we realized the toilet hadn’t been cleaned. We told the receptionist, Madine (I think that was her name as she wasn’t wearing a uniform), but she said there were no other rooms available. She also refused to clean it herself because she’s “not a housekeeper.” What made it worse was that she started ranting about her job, how bad the management is, and how her coworkers get better shifts. It was super uncomfortable because we didn’t ask or care to hear about any of that. We even asked if we could borrow cleaning supplies to sort it ourselves, but she said she didn’t have access to them. The rest of the stay was okay, but that receptionist really ruined the start for us.
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Gæstebruger
Overnattede i dec. 2024
Andet
5.0/5
Enestående
Slået op den 27. dec. 2024
It was a good hotel and the staff specifically MADDIE was very helpful. I always take Travelodge to stay like this time. I recommend Travelodge for family staying. They are good. This time MADDIE was so helpful and I am thinking to go on Easter again.
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Gæstebruger
Overnattede i dec. 2024
Solorejsende
5.0/5
Enestående
Slået op den 24. dec. 2024
Very helpful, kind and competent staff, always a warm welcome and any requests catered for. Comfort room and everything that's needed. Quiet too. Large car park and easy access to the nearby city and linking roads. Lots of eateries and shoppes close by! Highly Recommended!
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Gæstebruger
Overnattede i dec. 2024
Andet
5.0/5
Enestående
Slået op den 16. dec. 2024
Stayed here for a wedding locally over the weekend. Hotel is great. Clean and well maintained. Staff (Annie) very knowledgeable and friendly, couldn’t do enough for us and other guests. Will definitely stay again when in the area. Thanks .
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Gæstebruger
Overnattede i dec. 2024
Solorejsende
5.0/5
Enestående
Slået op den 15. dec. 2024
Room lovely fresh & clean. Bathroom spotless. Travellodge have the comfiest beds ever. I have very bad back trouble and I know I will get a great night's sleep. Immaculate bedding & sheets always crisp & fresh.
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Gæstebruger
Overnattede i dec. 2024
Forretningsrejsende
5.0/5
Enestående
Slået op den 11. dec. 2024
Beds are comfortable, linen are clean, staff very friendly and competent, no noise in a hotel, no hassle at all. Very enjoyable
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Gæstebruger
Overnattede i nov. 2024
Forretningsrejsende
5.0/5
Enestående
Slået op den 27. nov. 2024
I have to stay in travel lodge This is the 1st time I enjoyed my stay and didn’t have to complain which is a waist of time because they don’t respond to you
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Gæstebruger
Overnattede i nov. 2024
Solorejsende
5.0/5
Enestående
Slået op den 15. nov. 2024
Enjoyed my stay here,the staff from reception to housekeeping were extremely helpful and friendly.Hotel was spotlessly clean,well done housekeepers,Claire&Caitlin.Highly recommend staying here.
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Gæstebruger
Overnattede i nov. 2024
Rejs med venner
5.0/5
Enestående
Slået op den 13. nov. 2024
The staff was very welcoming and helpful. The room was clean and the beds were comfy. We will come again.
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Gæstebruger
Overnattede i nov. 2024
Andet
5.0/5
Enestående
Slået op den 10. nov. 2024
Lovely hotel which is quiet and off the road so nothing around. Shops are a short walk away. Large car park which was basically empty my whole stay. Free aswell. Room was fine. Clean and smells fresh. Room was cold on entering but once heater was on it heated up quickly. Cleaners all seem nice and one in particular always helpful asking if I needed anything sorry didn’t get her name but she was from Cowdenbeath. Receptionist on late shift not so great very blunt but tall blonde girl on morning shift was lovely. Sorry again didn’t catch names. Lots of helpful advice, things to see and do which I was not aware of. Even printed me a map of bus network which helped when I didn’t want to drive etc. if in area again I would stay.