Travelodge Dumfries

Hotel reception staff are very polite and welcoming. Did everything they could to accommodate me with a smile on their face. Room was very tidy and clean. Clearly all staff members do a great job maintaining a good level of hospitality. Plus there's a greggs next door happy days.

I accidentally booked a double room instead of a twin room (not sure how, stayed in loads of Travelodges) Alex very kindly swapped our room for us as I really couldn’t share a bed with my 6ft 3 17 year old son. Alex went above and beyond and we are very grateful.

Manager was excellent, I was due to stay on first floor but he saw I had a bike , hotel had no lift and he moved me to a ground floor room , I didn’t get the WiFi whilst booking and the manager helped me with this , speed was great on the WiFi Room was clean and tidy on arrival , as were the corridors.

Had a family room for 4 of us. Plenty of room for us all. The room was well equipped - Plenty of towels, extra pillows and tea and coffee. Highly recommend this hotel

I can only comment on the 2 rooms that I have actually stayed in. The first room I stayed in a while ago was cold, even though the heating was on. The room was dated and grubby and I said I wouldn't stay there again. However, I did stay again a few days ago and what a difference. This room was excellent. Very warm, looked like a new heater, very clean, looked like new curtains and carpet. Bathroom was spotless. Data the receptionist was such a lovely, friendly person, a credit to the company.

Stayed here for 1 night as a stop off point to break up a journey from the Midlands to Loch Ness. We arrived an hour early to be told rooms would be ready in 20 mins. receptionist gave us a parking permit to use in Dumfries so we drove in and explored for an hour or so. Upon return we got the keys to our 2 rooms. They were huge - a king size and 2 singles in each. We would have all fitted easily in one room but that's what the website told us to book. Anyway at 30 quid each a night we couldn't complain. One room did have an old vape juice container under the bed but otherwise the rooms and bathrooms were spotless. The next receptionist recommended a few places we could go for dinner and the place we chose (Lockards Farm Pub) was fantastic. Got a good night's rest before heading out early the next day - as the hotel is located in the servies complex, we opted for the starbucks just outside for coffees and light snack before hitting the road. Only downside of our stay was the lack of phone coverage inside which meant if we need to access the internet we had to go outside or pay for it.