Al Qudra Road - opposite Endurance, Mina Jebel Ali, Dubai, Emirate of Dubai, United Arab EmiratesVis hoteloplysninger
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Gæsteanmeldelser
4.8/5
Vidunderligt
151 anmeldelse
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Bekræftede anmeldelser
Placering4.8
Faciliteter4.8
Service4.7
Renlighed4.9
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Alle anmeldelser(151)
Positive anmeldelser(145)
Anmeldelser med billeder/video(85)
Fantastisk service(41)
Fremragende design(17)
Stilfuldt miljø(15)
Fantastisk udsigt(14)
Fantastisk swimmingpool(14)
Fremragende til børn(7)
Fantastisk aftensmad(7)
Godt indrettet(6)
Negative anmeldelser(6)
Gæstebruger
Deluxe haveudsigt værelse med kingsize-seng
Overnattede i okt. 2024
Andet
2 anmeldelse
4.5/5
Fantastisk
Slået op den 4. nov. 2024
Nice experience overall apart from some annoying noise in the morning and badly-placed make-up mirror.
Oversæt
6/7
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are glad to know you had a nice overall experience with us. However, we are sorry to learn about the morning noise and the inconvenience caused by the make-up mirror placement.We understand how important a peaceful environment and well-designed amenities are to our guests. Your comments will be shared with our team, and we will look into ways to minimize noise and improve the functionality of our room features.Thank you and we appreciate your input and hope to welcome you back for an even more enjoyable stay in the future.Warm regards,Bab Al Shams Desert Resort Management
Jurianah Basri
Deluxe Desert View King Room
Overnattede i aug. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 8. dec. 2024
Had such a fantastic time at Bab. Services exceeded expectations! From the crew to the amenities and food… top notch. Cant buy the experience! Would visit again and this time for an extended time.
Oversæt
Svar fra overnatningssted: Dear Jurianah,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are absolutely thrilled that your time at Bab Al Shams exceeded your expectations. From our dedicated team to the amenities and food, it is wonderful to know that every aspect of your stay contributed to a memorable experience. Your kind words truly inspire us to continue creating exceptional moments for our guests. We would be delighted to welcome you back for an extended stay and ensure that your next visit is even more extraordinary. Warm regards,Bab Al Shams Desert Resort Management
Anonym bruger
Deluxe-2-personersværelse med udsigt til haven
Overnattede i aug. 2024
Rejs med venner
15 anmeldelse
5.0/5
Enestående
Slået op den 5. sep. 2024
Had a wonderful time at this resort. Great service. Love the camel ride. The breakfast spread is great. The food is yummy. I will want to go back for a longer stay!
Oversæt
6/10
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are delighted that you had a wonderful time with us and enjoyed the camel ride and our breakfast spread. It is always great that our guests loved the food as well.We would be absolutely thrilled to welcome you back for a longer stay next time. There is so much more for you to experience, and we can’t wait to help create more amazing memories for you.Warm regards,Bab Al Shams Desert Resort Management
KH1956
Deluxe-familieværelse
Overnattede i jul. 2024
Familie
9 anmeldelse
5.0/5
Enestående
Slået op den 12. aug. 2024
We booked deluxe family room for a night. It is two separate rooms next to each other. The rooms are spotless clean. The pool is superb. The kids love the complimentary camel ride. Staffs are attentive and helpful. Fantastic hotel. Just beware of the wasps.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing Bab al Shams for your family stay and for sharing your feedback with us. We are delighted to hear that you enjoyed the deluxe family rooms, our superb pool, and the complimentary camel rides that the kids loved. It is wonderful to know that our attentive and helpful staff contributed to your fantastic experience.We appreciate your feedback regarding the wasps and are taking necessary measures to ensure our guests' comfort and safety. Your satisfaction is important to us, and we strive to create the best possible environment for our guests.We look forward to welcoming you and your family back for another memorable stay.Warm regards,Bab Al Shams Desert Resort Management
Ka Wai
Deluxe Desert View King Room
Overnattede i maj 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 7. jun. 2024
All the staffs are friendly, helpful and provide a great service.
The rooftop bar is really nice, great atmosphere, nice furniture.
Guestroom is clear, decent . I would recommend the travellers to stay here and have a great desert journey.
Oversæt
Svar fra overnatningssted: Dear Ka Wai,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are delighted to read that you enjoyed your stay and found our staff friendly, helpful, and attentive. Our team takes great pride in providing exceptional service, and your kind words are truly appreciated.We are thrilled that you appreciated our rooftop bar, and it's wonderful to know that the atmosphere and furniture added to your experience. Our goal is to create a relaxing and enjoyable environment for all our guests, and we are pleased that we succeeded during your visit.It is great to know that you were pleased by our guestroom for being clean and decent. We strive to maintain high standards of cleanliness and comfort to ensure a wonderful stay for our guests.Thank you for recommending our resort to fellow travelers. We are glad to have been a part of your desert journey and look forward to welcoming you back for another memorable experience.Warm regards,Bab Al Shams Desert Resort Management
Gæstebruger
Deluxe haveudsigt værelse med kingsize-seng
Overnattede i mar. 2024
Par
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 11. apr. 2024
We’ve been staying in many 5+ stars hotels around UAE, this one has some obvious details that can really be improved.
1) Sensor tap in washroom: It’s not functioning as expected - timing of water running was either too sensitive or totally missed it. I had a hard time trying to wash my face.
2) shower water control: there were three rotation handles without any indication which does what. Need to learn and try a few times to get it right.
3) breakfast is great: No crazy amount of selections but it will fits my tastebud and cooked well.
4) Bug control especially mosquito: It’ll be nice if they can offer some at table smokers or some spray scent to clear those uninvited friends, it will enhance our whole dinning experience.
In general it’s good value for money and high standard hotel, just some adjustments and improvements.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing to stay with us and for taking the time to provide such detailed feedback. We are glad to hear that you found overall good value and high standards during your stay, and we appreciate your compliments on our breakfast offerings.We are also grateful for your observations regarding areas where we can improve. We apologize for the inconvenience you experienced with the sensor tap and shower control. Your feedback is invaluable, and we will have our maintenance team address this issue immediately to ensure it functions correctly without causing any hassle to our guests. Your comfort is our priority, and we are sorry to know about the disturbance caused by mosquitoes. We are exploring more effective solutions, including the options you've kindly suggested, to ensure a more pleasant dining and overall stay experience.We are committed to providing an exceptional stay for all our guests and your feedback is crucial in our continual efforts to improve. Thank you once again for your constructive comments. We hope to have the opportunity to welcome you back and exceed your expectations on your next visit.Warm regards,Bab Al Shams Desert Resort Management
Crystal.k
Deluxe haveudsigt værelse med kingsize-seng
Overnattede i mar. 2024
Par
17 anmeldelse
5.0/5
Enestående
Slået op den 18. jul. 2024
Nice drive in, amazing service. Love the tranquility. Buffet dinner is great too
Oversæt
Svar fra overnatningssted: Dear Crystal.k,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are delighted to know that you enjoyed your drive in and appreciated the amazing service provided by our team. It is wonderful to learn that you loved the tranquility of our resort and enjoyed the buffet dinner as well.We strive to create a serene and enjoyable experience for all our guests, and your kind words are greatly appreciated.We look forward to welcoming you back for another relaxing stay.Warm regards,Bab Al Shams Desert Resort Management
Gæstebruger
Deluxe-2-personersværelse med udsigt til haven
Overnattede i nov. 2023
Par
6 anmeldelse
4.7/5
Vidunderligt
Slået op den 30. dec. 2023
The overall environment is quite comfortable but the Arabic buffet is a bit cold, maybe due to they’re in the outside. I’d recommend this resort if you’d like to relax without too many people around the place.
Oversæt
Gæstebruger
Familieværelse med terrasse
Overnattede i nov. 2023
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 25. dec. 2023
Service is excellent. All staff there are very helpful and cheerful.
We stayed there to celebrate Christmas and had a very good times for family reunion there.
We took the dinner at Anwa restaurant and we went there during sunset so that can enjoy the beautiful sunset especially the weather now is fantastic.
The swimming pool divided into few section for family and kids, and adult pool in a very comfortable, spacious, natural and relax surroundings and you can enjoy very good sun bathing there.
My daughter took horse riding on next day and she enjoyed very much.
Oversæt
Svar fra overnatningssted: Dear Guest,First of all, thank you for spending your Christmas at Bab Al Shams Desert Resort and for taking the time to share your feedback online.It was indeed such a pleasure to know that you had a fantastic stay with us, and I would like to personally thank you for appreciating our facilities, amenities and services. We are delighted that your daughter enjoyed her horse-riding experience.It is only through your valuable comments that we are able to excel and continue to deliver the extraordinary to our guests.On behalf of the team here at Bab Al Shams, we look forward to welcoming you back soon.Warm regards,Bab Al Shams Desert Resort Management
Gæstebruger
Deluxe haveudsigt værelse med kingsize-seng
Overnattede i mar. 2023
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 26. maj 2023
Nice hotel because of the architectural design and good selection of breakfast
Oversæt
6/20
Gæstebruger
Deluxe Desert View King Room
Overnattede i feb. 2024
Par
8 anmeldelse
5.0/5
Enestående
Slået op den 31. mar. 2024
The best stay ever with the unique location in desert!
Oversæt
Anonym bruger
Deluxe haveudsigt værelse med kingsize-seng
Overnattede i feb. 2024
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 28. mar. 2024
Good service, nice breakfast.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort.We are thrilled that you enjoyed our service and found our breakfast offerings to your liking. Providing excellent service and delicious breakfast options are top priorities for us, and we are delighted that we met your expectations. Your kind words serve as encouragement for our team to continue delivering exceptional experiences for all our guests.We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,Bab Al Shams Desert Resort Management
Gæstebruger
Deluxe haveudsigt værelse med kingsize-seng
Overnattede i feb. 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 5. maj 2024
Outstanding
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you so much for your kind words following your recent visit at Bab Al Shams Desert Resort.We are thrilled that you had an outstanding experience with us. Providing exceptional service and creating memorable moments for our guests is always our top priority. We truly appreciate your feedback and hope to welcome you back again soon for another wonderful stay.Warm regards,Bab Al Shams Desert Resort Management
HNL2024
Overnattede i nov. 2021
Familie
3 anmeldelse
2.5/5
Slået op den 1. jan. 2022
The hotel duty manager, Trish, has been very helpful in resolving some of the issues we encountered during our stay. She took the issues very seriously, issues including bar/restaurant staff not being up to the hygiene standards, particularly in view of the pandemic, and took actions to remedy the situation. The hotel needs to improve its staff training, food quality and put in better sound proofing in guest rooms. The current management has however shown a willingness to listen and take remedial actions and bring the hotel to a level to be expected of a luxury desert retreat.
Oversæt
Svar fra overnatningssted: Dear Guest,It was a pleasure to welcome you at Bab Al Shams Desert Resort.We are very proud of our products and services but from the comments you have highlighted below we have clearly fallen short of our best performance when looking after you. Rest assured that we have taken your feedback with the utmost importance and have taken immediate actions so as to ensure that in future similar scenarios will not repeat itself. More importantly, we will continue to place utmost priority on training and developing our team members to ensure that they are always able to deliver services to the satisfaction of our guests.Meanwhile, your flattering remarks about the service rendered by our colleague Trish will surely be passed on to her. I am sure she will be pleased to learn that her sincere efforts were recognized by you. Thank you once again for your feedback which is indeed crucial in supporting our improvement efforts. We look forward to welcoming you again in the near future and provide you with a better service next time.Kind regards,Ziad SleimanHotel Manager