Crowne Plaza Dubai Deira, an IHG Hotel

Very rude staff,breakfast very bad,AC not working,shower gel and shampoo zero,house keeping people no responsibility

Very nice place to stay in. Hope i could visit Dubai again and would love to stay here.

Staff are very welcoming and good..Housekeeping service was very poor..But overall service was good

I think it’s the worst hotel which I have stayed. This hotel don’t have respect for customer. These rooke are so mean that even at 10pm in the night also they can’t give you the room. They will compel you to take twin bed room and if you will not take them they will ask you to take your money back or talk to your agent. I have booked king bed room and still they told me that they only have twin bed room either I can take it or leave hotel. When I shouted on them and told them I will complain about this to police then only they gave me king bed room. They have room of every category but they want to sell their twin bed category first. They almost wasted my one and half hour and give me rooms that were not even cleaned. I think it’s a shame for TRIP.COM that have this kind of hotel on their portal. I request all people please don’t stay in this hotel.

The staff of the Crowne Hotel are very friendly polite and courteous. The manager at Spice Island restaurant, Ivie, is vey nice. My comment - the rooms need renovation, specially the toilet/shower room. Bed skirt needs to be washed. Carpet need to be shampooed. There are lots os small ants.

Very bad service from checking in to the check out. Reception staff are very poor. Whole lobby without the a/c Room a/c didn’t this is not a 5 star hotel . I will give 2.5 star Thanks god I only had to stay 1 day.