Sheraton Mall of The Emirates Hotel, Dubai

Sheraton Mall of The Emirates Hotel, Dubai anmeldelser

Sheraton Mall of The Emirates Hotel, Dubai

Sheikh Zayed Road, Dubai, Emirate of Dubai, United Arab EmiratesVis hoteloplysninger
Sheraton Mall of The Emirates Hotel, Dubai
Sheraton Mall of The Emirates Hotel, DubaiSheraton Mall of The Emirates Hotel, DubaiSheraton Mall of The Emirates Hotel, Dubai
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Gæsteanmeldelser

4.5/5
Fantastisk
104 anmeldelse
Bekræftede anmeldelser
Placering4.5
Faciliteter4.4
Service4.5
Renlighed4.6
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Alle anmeldelser(104)
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Fantastiske værelser(19)
Rent og ryddeligt(13)
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Tæt på metro(10)
Negative anmeldelser(4)
xushu
Deluxe King Size Seng Værelse, Byudsigt
Overnattede i nov. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 25. dec. 2024
Nicely renovated hotel and free valet parking. Everyone is super nice from the hotel.
Oversæt
Svar fra overnatningssted: Dear Guest,Many thanks for your kind comments, it is wonderful to see that you thoroughly enjoyed your stay with us. The Mall of the Emirates is indeed attached to the hotel and is a wonderful benefit to staying with us.I hope we will welcome you soon again.Warm regards,MargaridaFront Office Manager
Memory Hall
Grand Deluxe-værelse
Overnattede i aug. 2024
Andet
136 anmeldelse
5.0/5
Enestående
Slået op den 12. sep. 2024
Great staff will welcome you in. Conveniently located inside the Mall of the Emirates, it is an environmentally friendly establishment, so the rooms have no Bath Tubs
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for your review and constructive comments. I was delighted to hear that you enjoyed your recent visit. We look forward to welcoming you back soon.Warm Regards,MargaridaFront Office Manager
Anonym bruger
Deluxe King Size Seng Værelse, Byudsigt
Overnattede i maj 2024
Familie
41 anmeldelse
5.0/5
Enestående
Slået op den 29. jun. 2024
Located in Mall of Emirates. Very convenient location. The breakfast was excellent. Some work going on in the lobby area. Overall would highly recommend the hotel
Oversæt
Svar fra overnatningssted: Dear Guest,Many thanks for your kind comments, it is wonderful to see that you thoroughly enjoyed your stay with us and managed to take advantage of the many amenities that the hotel has to offer.The Mall of the Emirates is indeed attached to the hotel and is a wonderful benefit to staying with us.I hope we will welcome you soon again.Warm regards,MargaridaFront Office Manager
chua
Deluxe King Size Seng Værelse, Byudsigt
Overnattede i jan. 2025
Forretningsrejsende
28 anmeldelse
5.0/5
Enestående
Slået op den 12. feb. 2025
Clean hotel that was refurbished in 2024. Spacious toilet and rooms. No complaints
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for the great rating. We really appreciate it.Warm regards,MargaridaFront Office Manager
Oliver AK
Deluxe værelse, byudsigt
Overnattede i aug. 2024
Forretningsrejsende
34 anmeldelse
4.7/5
Vidunderligt
Slået op den 10. sep. 2024
One of the best hotel in the ceneter of Dubai. Very good location to reach JLT or Dubai Mall and definitely Mall of emirates. Entrance was under maintenance. Gym and pool are great.
Oversæt
Svar fra overnatningssted: Dear Oliver,Thank you for sharing your memorable experience at Sheraton Mall of the Emirates. We are very happy to hear that you had a wonderful time with us. We look forward to welcoming you back here at our hotel. Kind regards,MargaridaFront Office Manager
Mansuor
Superior-værelse med kingsize-seng og byudsigt
Overnattede i maj 2024
Familie
1 anmeldelse
3.5/5
Slået op den 4. jul. 2024
1. 5 hours to ( check in ) one of the rooms ( from 3 PM to 8 PM ) ( reservition 2 conected rooms family with children ) 2. They refuse to upgrade the rooms ( when I asked during the problem ) and tell me they will charg me the rooms price . 3. U have to chang elevators to reach the rooms ( 2 elevetors from loby to 5th floor " take time" slow . Then 4 elevators to the rooms with room cards " good time " . 4. Small loby , crawded , no coffe shop .
Oversæt
Svar fra overnatningssted: Dear Mansour,Thank you for taking the time to share your feedback with us regarding your recent stay. We sincerely apologize for any inconvenience or discomfort you experienced as a result of the renovation work taking place during your visit.Please know that guest satisfaction is our top priority, and we regret that we fell short of meeting your expectations on this occasion. We understand the importance of providing a peaceful and enjoyable environment for our guests, and we apologize for any disruption caused by the renovation activities.We want to assure you that we are continuously striving to improve our facilities and enhance the overall guest experience. Your feedback is invaluable to us, and we will use it to address any areas of concern and make necessary improvements to ensure that future guests do not encounter similar issues.Once again, we apologize for any inconvenience you experienced during your stay. We truly appreciate your understanding and patience as we work to enhance our hotel for the comfort and satisfaction of our guests.Warm regards,MargaridaFront Office Manager
Noora Alt
Deluxe 2-personersværelse, byudsigt
Overnattede i dec. 2024
Familie
9 anmeldelse
5.0/5
Enestående
Slået op den 14. feb. 2025
Great hotel and connected to mall
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for your review and constructive comments. I was delighted to hear that you enjoyed your recent visit. We look forward to welcoming you back soon.Warm Regards,MargaridaFront Office Manager
Jimmy55555
Deluxe 2-personersværelse, byudsigt
Overnattede i feb. 2024
Familie
8 anmeldelse
5.0/5
Enestående
Slået op den 31. mar. 2024
Abu Dhabi Tour department is having free shuttle service from this Hotel to Adu Dhabi that is the reason why we book this hotel。 But while we stay the hotel is under decoration with some noise。
Oversæt
Svar fra overnatningssted: Dear Jimmy,Thank you for taking the time to share your feedback with us regarding your recent stay. We sincerely apologize for any inconvenience or discomfort you experienced as a result of the renovation work taking place during your visit.Please know that guest satisfaction is our top priority, and we regret that we fell short of meeting your expectations on this occasion. We understand the importance of providing a peaceful and enjoyable environment for our guests, and we apologize for any disruption caused by the renovation activities.We want to assure you that we are continuously striving to improve our facilities and enhance the overall guest experience. Your feedback is invaluable to us, and we will use it to address any areas of concern and make necessary improvements to ensure that future guests do not encounter similar issues.Once again, we apologize for any inconvenience you experienced during your stay. We truly appreciate your understanding and patience as we work to enhance our hotel for the comfort and satisfaction of our guests.Warm regards,G. BindraGeneral Manager
Tina0250
Deluxe værelse, byudsigt
Overnattede i feb. 2024
Solorejsende
2 anmeldelse
4.5/5
Fantastisk
Slået op den 21. mar. 2024
Despite the renovation going on , all went well. Perfect service at all levels, perfect location with the direct access to the Mall of Emirates. I would highly recommend
Oversæt
Svar fra overnatningssted: Dear Tina0250,Thank you for taking the time to share your feedback with us regarding your recent stay. We sincerely apologize for any inconvenience or discomfort you experienced as a result of the renovation work taking place during your visit.Please know that guest satisfaction is our top priority, and we regret that we fell short of meeting your expectations on this occasion. We understand the importance of providing a peaceful and enjoyable environment for our guests, and we apologize for any disruption caused by the renovation activities.We want to assure you that we are continuously striving to improve our facilities and enhance the overall guest experience. Your feedback is invaluable to us, and we will use it to address any areas of concern and make necessary improvements to ensure that future guests do not encounter similar issues.Once again, we apologize for any inconvenience you experienced during your stay. We truly appreciate your understanding and patience as we work to enhance our hotel for the comfort and satisfaction of our guests.Warm regards,G. BindraGeneral Manager
SyedRBukhari
Royal Suite, et Kingsize Seng soveværelse, Skyline udsigt med Club lounge adgang
Overnattede i dec. 2023
Familie
4 anmeldelse
3.5/5
Slået op den 6. jan. 2024
Room was reserved not available
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback with us.Needless to say, I was disappointed and surprised about your review as we normally receive high praise when it comes to our service delivery. This has not been the case on that occasion and I am sorry you did not enjoy your stay as we wish you would have.I would certainly appreciate receiving more details about your experience. You may rest assured that we take our customer comments very seriously and always use them to improve our services.I look forward to hearing from you soon.Warm regards,G. BindraGeneral Manager
Abdulla yousuf
Deluxe King Size Seng Værelse, Byudsigt
Overnattede i jul. 2024
Solorejsende
1 anmeldelse
4.0/5
Meget god
Slået op den 22. aug. 2024
Speedy service Warm welcome Clean facilities Friendly
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your memorable experience at Sheraton Mall of the Emirates. We are very happy to hear that you had a wonderful time with us. We look forward to welcoming you back here at our hotel. Kind regards,MargaridaFront Office Manager
ORIENT HOLIDAY DEALS LLC
Deluxe King Size Seng Værelse, Byudsigt
Overnattede i jun. 2023
Forretningsrejsende
23 anmeldelse
5.0/5
Enestående
Slået op den 25. jul. 2023
Sheraton mall of emirates always recommended for Tourist and Business Travellers. I love to stay here every thing is so Accessible. Staff is very good. Rooms are well maintained. Everything is perfect.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Greetings from Sheraton Mall of the Emirates Hotel, Dubai!Thank you for sharing your positive experience at our hotel!We're glad to hear that you found our location convenient and comfortable for your business and leisure needs. It's great to know that our staff provided excellent service. We appreciate your feedback and hope to see you again soon!Warm regards,G. BindraGeneral Manager
Fariborz
Deluxe King Size Seng Værelse, Byudsigt
Overnattede i aug. 2024
Forretningsrejsende
16 anmeldelse
5.0/5
Enestående
Slået op den 6. sep. 2024
every thing is fine.location great.
Oversæt
Svar fra overnatningssted: Dear Fariborz,Thank you for sharing your memorable experience at Sheraton Mall of the Emirates. We are very happy to hear that you had a wonderful time with us. We look forward to welcoming you back here at our hotel. Kind regards,MargaridaFront Office Manager
Gæstebruger
Deluxe værelse, byudsigt
Overnattede i mar. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 13. apr. 2024
Excellent service prime location and friendly staff
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Greetings from Sheraton Mall of the Emirates Hotel, Dubai!Thank you for choosing to stay at our hotel and for taking the time to share your wonderful experience with us. We are delighted to hear that you found our hotel to be excellent and that our convenient location near the Mall of the Emirates made your stay even more enjoyable.You may rest assured that we take our customer comments very seriously and always use them to improve our services.I look forward to hearing from you.Kind regards,G. BindraGeneral Manager
Rocky201
Deluxe 2-personersværelse, byudsigt
Overnattede i sep. 2023
Familie
29 anmeldelse
5.0/5
Enestående
Slået op den 16. okt. 2023
Sheraton mall the Emirates.....one of the best stay we had in our life. Staff is very attentive and very friendly especially with kids. Good variety of restaurant they have in hotel itself and for more varieties it's connected to Mall of Emirates 😍😍😍. Breakfast buffet also has lots of variety with Indian, continental, oriental food along with live juice bar and fresh local food. Overall 10/10 points.
Oversæt
Svar fra overnatningssted: Dear Rocky201,Greetings from Sheraton Mall of the Emirates Hotel, Dubai!Thank you for your positive feedback! We're thrilled to hear that you had the best vacation ever at our hotel and that our convenient location, comfortable rooms, and our breakfast selection made your overall experience awesome. Thank you for choosing our hotel, and we look forward to welcoming you back in the future!Warm regards,G. BindraGeneral Manager