Gæstebruger
14. marts 2023
Hotel staff was not as friendly. When we requested for a King bed upon check-in, the staff told us that the Twin bed room has already been prepared for us. We dropped an email previously to say that the trip was to celebrate our anniversary and obviously it was not taken note of. We need to insist that we wanted a King bed which was quite an unpleasant start of the stay. The design of the toilet is not too good, water tend to splash out and made the floor very wet after shower. The traffic outside the hotel is quite bad during peak hour. Need to cater extra time to get out of the hotel. When we asked if the staff can help us call for a cab, the staff said it is peak hour and suggest us to get ourselves. Not as approachable.
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