34MR+FV4 Barcelo Residences Tower - King Salman Bin Abdulaziz Al Saud St, Dubai, Emirate of Dubai, United Arab EmiratesVis hoteloplysninger
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Gæsteanmeldelser
8.4/10
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93 anmeldelse
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Bekræftede anmeldelser
Placering8.5
Faciliteter8.4
Service8.4
Renlighed8.4
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Alle anmeldelser(93)
Positive anmeldelser(24)
Anmeldelser med billeder/video(6)
Fantastisk beliggenhed(7)
Negative anmeldelser(1)
Anonym bruger
Deluxe-lejlighed med 1 soveværelse
Overnattede i dec. 2024
Familie
3 anmeldelse
3.0/10
Slået op den 17. jan. 2025
I had a very disappointing experience at Barcelo Residences Dubai Marina.
Reason 1: Misleading room description
I booked a deluxe one-bedroom apartment for 4 nights based on the promise of "luxurious environments with stunning views of the sea or Dubai Marina," as advertised. However, I was placed on the 3rd floor with no views whatsoever. I requested a change to a higher floor several times, even offering to pay extra, but my requests were completely disregarded by the staff.
Reason 2: Pest control during the stay
To make matters worse, the hotel initiated pest control treatment during my stay. While they informed me the day before, there was no prior notice about this plan at the time of booking. Had I known, I would have chosen another hotel, as I was traveling with a 3-year-old child and did not want to take unnecessary risks. Additionally, I encountered a cockroach in the room, which further aggravated the situation. Their assurance that my room would be excluded from treatment felt unconvincing, leaving me uncomfortable and concerned about my family’s safety.
Reason 3: Unreasonable handling of early departure
Given the circumstances, I decided to leave after 2 nights, but the hotel refused to refund me for the remaining nights, providing no valid justification for withholding my payment.
This stay failed to meet expectations in every way, and I cannot recommend this property.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your feedback.We are truly sorry to hear of the dissatisfaction you experienced during your stay at Barceló Residences Dubai Marina. Our aim is to provide our guests with memorable experiences and we apologize that we did not meet your expectations on this occasion.Although we make every effort to allocate rooms that meet our guests' expectations, we regret that the view from your deluxe one-bedroom apartment was not as anticipated. We understand how important a pleasant view can be, especially when staying in such a scenic location as Dubai Marina.Moreover, we apologize for any inconvenience caused by the pest control measures taken during your visit. The health and safety of our guests are of utmost importance to us, and we assure you that such actions are carefully considered with our guests' well-being in mind.On the matter of your early departure, we are sorry that the situation was not handled to your satisfaction. We value all guest feedback and will look into our policies to ensure that they are fair and transparent. We are sorry that the solutions provided during the stay were not satisfactory and will take your comments into consideration as we strive to improve our guest experience.We hope that you will return in the future for a more enjoyable stay. Best regards,Christopher NgugiGuest Relations.
Praveenkumard08
Lejlighed med 1 soveværelse
Overnattede i nov. 2024
Solorejsende
1 anmeldelse
6.0/10
Slået op den 29. dec. 2024
Bedroom and living room are good. Bathroom and kitchen is old, definitely need renovation. Place is in a good location but nothing is within a walking distance, I guess this is probably just Dubai but the public transport is a fair walk.
Overall I am happy with the stay
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your review.We are sorry to hear that certain aspects of your apartment did not meet your expectations. Our residences are designed to provide a contemporary and comfortable experience, and we take your feedback seriously as we continuously strive to improve our guest accommodations.Moreover, while our location offers a unique vantage point to enjoy the charm of the Dubai Marina, we understand that accessibility to public transport is an important aspect of your stay, and we regret any inconvenience this may have caused you.We are pleased that you found the bedroom and living room to your liking, offering comfort and a sense of luxury that Barceló Residences Dubai Marina is known for. It is great that your overall experience was positive, and we are committed to ensuring that our guests enjoy their time with us to the fullest.We hope to welcome you again in the future. Best regards,Christopher NgugiGuest Relations.
Biggie001
Lejlighed med 1 soveværelse
Overnattede i dec. 2023
Rejs med venner
24 anmeldelse
10.0/10
Enestående
Slået op den 28. jan. 2024
The hotel is amazing.. stuff , room are clean , supermarkets comes fast , food , The gym and the Pool is good besides that the balcony is huge … from all the hotels I booked in UAE this is the best 🗣❤️
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your positive feedback.We do our utmost to ensure that our guests have the best experience possible with us and it is a boost for our team to receive such a message of satisfaction from one of our recent guests.As we are located close to JBR and Marina Promenade, our guests can choose from over 200 restaurants to delight their taste buds.Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much.Moreover ,we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. We look forward to welcoming you back on a future occasion.Best wishes,Christopher NgugiGuest Relations.
Dorji
Lejlighed med 1 soveværelse
Overnattede i sep. 2023
Par
36 anmeldelse
9.5/10
Vidunderligt
Slået op den 21. okt. 2023
The residential hotel was in a good location at marina bay. The staff was very kind and upgraded our room.
The room is spacious, bed was good. The only thing is that the room kinda smell bad when you first enter. Sofa was bit old.
Oversæt
Svar fra overnatningssted: Dear Guest,We appreciate that you took the time to share your experience with us.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.The comfort of our guests is very important to us and we have taken note of your concern which will be reviewed.Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much.We are pleased to read that you enjoyed the beach close by and the unique location. We indeed have the best of both views to offer; the beautiful Marina and the magnificent sea. The property is a 10 minute walk from JBR The Beach, JBR the Walk and Marina Promenade. We hope to welcome you back. Best wishes,Christopher NgugiGuest Relations.
Gæstebruger
Lejlighed med 1 soveværelse
Overnattede i nov. 2023
Familie
68 anmeldelse
8.0/10
Meget god
Slået op den 3. jan. 2024
Nice location. Few mins walk to the JBR.
It is good for family travel.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to review your stay.We want to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Residences was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We are pleased to read that you enjoyed the beach close by and the unique location. We indeed have the best of both views to offer; the beautiful Marina and the magnificent sea. The property is a 10-minute walk from JBR The Beach, JBR the Walk, and Marina Promenade. We look forward to welcoming you back on a future occasion.Best wishes,Christopher NgugiGuest Relations.
Gæstebruger
Lejlighed med 1 soveværelse
Overnattede i jun. 2024
Par
7 anmeldelse
10.0/10
Enestående
Slået op den 24. jul. 2024
Good place, highly recommended
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you very much for your kind feedback.We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Residences was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We look forward to welcoming you back for another memorable experience.Best wishes,Christopher NgugiGuest Relations.
Gæstebruger
Superior-lejlighed med 1 soveværelse
Overnattede i jan. 2024
Solorejsende
3 anmeldelse
10.0/10
Enestående
Slået op den 9. mar. 2024
Great location
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you very much for your kind feedback.We are pleased to read that you enjoyed the beach close by and the unique location. We indeed have the best of both views to offer; the beautiful Marina and the magnificent sea. The property is a 10 minute walk from JBR The Beach, JBR the Walk and Marina Promenade. We look forward to welcoming you back for another memorable experience.Best wishes,Christopher NgugiGuest Relations.
JUHYE
Lejlighed med 1 soveværelse
Overnattede i mar. 2025
Rejs med venner
2 anmeldelse
10.0/10
Enestående
Slået op den 23. apr. 2025
시내 커피숍들과 가깝고 걸어서 두바이비치클럽 갈수있어요
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to review your stay.We are delighted to hear that you enjoyed your stay at Barcelo Residences Dubai Marina.Thank you for your positive review of our location, which is within walking distance of nearby coffee shops and Dubai Beach Clubs. Our hotel is in a great location, making it easy to explore the vibrant area of Dubai Marina. It is also close to JBR Beach, making it a great place to enjoy some beach time.Thank you for sharing your valuable feedback. We hope you had a pleasant and comfortable stay in Dubai.We look forward to welcoming you back on a future occasion.Best wishes,Christopher NgugiGuest Relations.
Михаил Бобров
Deluxe-lejlighed med 1 soveværelse
Overnattede i okt. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 14. nov. 2024
Отличные аппарты! Было все что нужно для комфортного проживания, есть тостер, кофе машина, каждый день приносили капсулы, две бутылки питьевой воды, ежедневная уборка! До пляжа 10 мин пешком! Рядом набережная с кучей ресторанов и кафе. Огромная кровать, мы спали вместе с ребенком места очень много! Есть бассейн, но до него мы так и не дошли, все время были на море )
Из небольших минусов это отсутствие тапочек и для тех кто летит из России обязательно берите переходники на розетку.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your review.We are glad that overall your stay at Barceló Residences Dubai Marina left pleasant memories.However, we sincerely regret that the lack of slippers and the need to use socket adapters caused you any inconvenience. We always strive for the maximum convenience of our guests and will take into account your comments to improve our service.We are delighted that you appreciated the full equipment of the apartments and the daily replenishment of capsules for the coffee machine, as well as the provision of drinking water. Our team makes every effort to offer you comfort and amenities at a high level.Also, we are glad that you appreciated the proximity to the beach and promenade with many restaurants and cafes. The location of our complex is truly ideal for enjoying the seaside holidays and culinary diversity of Dubai. The large bed in the apartment, as you noticed, provides space and convenience for a family holiday.We hope to welcome you again in the future. Best regards,Christopher NgugiGuest Relations.
Gæstebruger
Lejlighed med 2 soveværelser
Overnattede i mar. 2025
Familie
1 anmeldelse
9.0/10
Fantastisk
Slået op den 3. maj 2025
Хорошие, просторные аппаратаменты. Отличное месторасположение, нам было очень удобно. Приятный и обходительный персонал. Из минусов: 1. Запах канализации из одного из туалетов, приходилось его все время держать закрытым. 2. Уборка первые дни была утром, что удобно, когда нас не было, последние дни приходили с 17-18, когда мы отдыхали в номере. 3. Не очень удобные подушки.
Oversæt
Igor
Deluxe-lejlighed med 1 soveværelse
Overnattede i feb. 2025
Forretningsrejsende
16 anmeldelse
6.0/10
Slået op den 20. mar. 2025
Бассейн маленький, спорт зал маленький. Не
Было салфеток в спортзале. Зубная счетка не всегда.
Oversæt
Andrew V.
Deluxe-lejlighed med 2 soveværelser
Overnattede i nov. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 26. dec. 2024
Отличные апартаменты в престижном районе Дубай-Марина. На тот момент это был один из самых дешевых вариантов размещения в районе, но все понравилось. Рядом пляж и метро. Обязательно вернемся сюда!
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you very much for your kind feedback.We are glad that your stay with us left such a good impression.We are delighted that you appreciated our apartments, prestigious location in Dubai Marina, as well as affordable prices. We were glad to learn that the convenience of proximity to the beach and metro added comfort to your vacation. It's great to hear that you plan to visit us again and we look forward to welcoming you again.We look forward to welcoming you back for another memorable experience.Best wishes,Christopher NgugiGuest Relations.
Gæstebruger
Deluxe-lejlighed med 2 soveværelser
Overnattede i okt. 2024
Rejs med venner
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 16. nov. 2024
Апартаменты отличные. 2 спальни, 3 санузла, большая гостиная и кухня, 2 огромных лоджии. Оборудование все отличное и прекрасно работает. Персонал стремится помочь по всем вопросам. Единственный минус - вокруг много строек, но стеклопакеты отличные - спали без проблем.
Oversæt
Svar fra overnatningssted: Dear Guest,We appreciate that you took the time to share your experience with us.We are glad that your stay left so many positive impressions.You mentioned construction around our facility, and we understand that this may cause some inconvenience. We apologize for any inconvenience this may have caused during your visit. We are glad that the quality of our double-glazed windows provided you with a restful sleep.We are delighted that you appreciated the quality of the apartments, including the amenities and equipment, as well as the attention of our staff. Our spacious apartments with two bedrooms, three bathrooms and a full kitchen truly provide comfort and convenience for our guests, and we are glad that you were able to appreciate it.We are hoping to welcome you back in the future. Best wishes,Christopher NgugiGuest Relations.
Gæstebruger
Deluxe-lejlighed med 1 soveværelse
Overnattede i jun. 2024
Familie
13 anmeldelse
10.0/10
Enestående
Slået op den 4. aug. 2024
房間看起來很新很乾凈很安靜,周圍不熱鬧。夏天很濕很燜。
Oversæt
Svar fra overnatningssted: Dear guest, Thank you for choosing our hotel, it is a great honor to serve you!We are glad that you enjoyed your stay at Barceló Residences Dubai Marina. Although you mentioned the heat and humidity in the summer, we understand that this natural climate may affect the comfort of guests. In order to cope with the high temperature and humidity in Dubai, our apartments have been equipped with air conditioning systems to ensure that guests can enjoy a cool and dry environment indoors. We regret to note that your experience was not perfect this time, and we will continue to monitor and improve our facilities to ensure that guests have a pleasant stay in any season. We are very happy that you found the room condition new and clean, and the quiet environment to allow you to rest well. Each apartment at Barceló Residences Dubai Marina is indeed carefully designed and equipped with a full range of modern facilities to provide guests with an unparalleled accommodation experience. At the same time, our location also allows guests to easily access nearby beaches and Dubai's main attractions, and we hope you have the opportunity to explore these places.We will cherish your trust, continue to make progress and always be ready to bring you more perfect service, looking forward to your visit again!Best Regards,Perry QuiazonGuest Relations.
Gæstebruger
Lejlighed med 2 soveværelser
Overnattede i jan. 2025
Familie
1 anmeldelse
9.5/10
Vidunderligt
Slået op den 13. feb. 2025
Отличное местоположение, соотношение цена/качество, чисто
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to review your stay.We are glad that you appreciated the location of our hotel, value for money, as well as the cleanliness of the premises. Our hotel is conveniently located just minutes from the beach and close to major tourist attractions, making it the ideal base from which to explore the beauty of Dubai. We strive to offer our guests excellent value,prices and quality so that everyone can enjoy comfort and coziness in our modern apartments. Cleanliness is a key aspect of our service and we are pleased that you enjoyed your stay with us.We look forward to welcoming you back on a future occasion.Best wishes,Christopher NgugiGuest Relations.