Clarion Collection Hotel Tollboden

Really good service with fine dinner

I needed a hotel which was close to the town centre, i looked at the reviews and opted for the Clarion. The hotel is a short walk from the Railway Station, and was easy to find. Checkin was easy and the receptionist was so informative and helpful in explaning everything. My room was on the ground floor, and was a good size and well equipped.Included in the booking was a evening meal which is a self service buffet with hot and cold dishes, which was of good quality and varery. Breakfast is a buffet again with a variery of options hot and cold. My sleep was perfect nice and quiet and the curtains help to keep the room dark, wifi is provided in the hotel and rooms free of charge. A nice hotel which is handy for the town centre and surrounding areas, I would stay again if in the area.

Will use this hotel when we return to town, excellent food and service, cozy place.

…..package! Including very good breakfast and Dinner buffet, which consists of everything you need. Especially the breakfast. The room spacious and clean with reasonably sized TV. Small fridge. Okay comfortable bed and work desk. Payed parking in the basement. Fantastic service in reception. Will be back.

Overall: I will start by saying that the front desk staff were polite, apologetic, and very eager to try to accommodate us. During our travels in Norway we stayed at 2 other Clarion locations both of which were FAR superior. There were three rooms booked here by my family. I booked mine directly with the hotel --which stated that it had air conditioning (it does not), had recently been renovated (perhaps, but the renovations were not noticeable or they made it worse), had parking available (yes, in a nearby lot for a fee you pay with an app) and centrally located (to a massage place a few doors down maybe, but not much else?). Comfort: Our room was excessively hot (it was a heatwave in their defense) but every room was supposed to have a fan and did not. None of the 3 rooms we had purchased had a fan. Food: The dinner served was far inferior to the dinners provided by other Clarions we stayed at. It had a self serve beef taco night with drinks available only for a fee. Dessert was primarily a bowl of apples and bananas. The food was fresh and well cooked, if not very appealing. It was palatable. Customer Service: Once we realized we needed to move to another location, we asked the front desk for assistance. As it was after dinner and the front desk staff were also the bartenders (the bar is AT the front desk) it was difficult to keep their attention long enough to try to solve the problem. American Ex. travel came to the rescue and they booked us at an incredible Clarion in Kongsberg with delightful AC, delicious food, and a rooftop bar and spa. The price differential was $10 additional per night (worth exponentially more). We so far have not been refunded for our rooms, so we, in effect, paid double for our stays that night. If you prefer to stay in hotels that are a bit edgy and uncomfortable, then this is the place for you. It was inexpensive, but I honestly would not stay there even if it were free.

I have been on a few weekend stays here and i especially have to give credits to the staff for excellent hospitality. The rooms are calming and nice, The food is nice, they’ve got plenty of fresh greens, And the staff are super nice.