The Hydro Hotel

Pleasant friendly staff we arrived early and were allowed in our room before the check in time sorted our transport back to the airport when we were leaving. Excellent and thank you very much for.

Very pleasant stay

Stayed in the island with 20 guests as part of a visiting football team who had a fixture in Douglas. This was our second stay at The Hydro and I can’t speak highly enough of the staff, the accommodation, and genuine warmth of welcome. Lovely, spotless rooms, many with sea views, great location on the prom, and a superb breakfast.

we were not happy at all with this hotel . Mostly with the meals served at this hotel were uneatable ,i e jacket potatoes were all over done and tasteless majority of them were returned . roast potatoes one night were like bullets you could not even cut them with a knife and the vegetables were all undercooked, we had fish and chips one evening the chips looked as if they had been cooked in mud everybody returned them , one evenings menu was disgraceful most of us went to Weather Spoons. there was no problem with the breakfasts , We did have a problem with the male serving staff whom all 3 of them were very young and under trained one of them was chewing gm every time he was serving i did tell him that it was unacceptable but he just smiled and giggled at me another one every time he finished serving at a table walked away and was running his hands through his hair i had a pleasant word with him and he did not do it again, there was no one to check on them to put them right. The rooms were very cold and a lot of us voiced our concern and it was put right. this party of people of about 50 was all bought to this Hotel by Alpha Tours and very sorry to say that we will NOT be booking with them again.

On a just go coach holiday,stayed at the hydro in Douglas,rooms were small and very hot but adequate,buffet breakfast and evening meals were great,no complaints there,staff were lovely,had an amazing week !

Meals in dining room are fantastic. No complaints. Staff very nice. Do not go if you cannot manage stairs as the lift only stops at half levels if that makes sense. If you are on floor 5 you get off at floor 4 and walk up some steep stairs and through at least one heavy fire door. I asked for a lower floor and got one - which had some ladders in with wallpaper hanging off! They moved me again to a room with so much furniture in you could barely walk around. Never again!