Holiday Inn Express & Suites Douglas by IHG

Pretty good Hotel staff was great, breakfast was great, ammenities were great. Half the lights in the room were burned out or nit working, and the temperature in the room didnt regulate very well. Otherwise, we had a good stay.

Short stay Great stay. Room was clean. Service was good.

This was a very clean; nicely updated hotel. Front desk person was very helpful on the phone. There was excellent space in our room and bathroom; the bed was very comfortable. Excellent hot breakfast with good variety. Highly recommend and will definitely return if in the area again!

The shower was not very clean -mainly in corners/seams. We never received room service -I am assuming it may be because we never left our room before 11am, even though we removed the "do not disturb" door tag before leaving. All staff we encountered were extremely friendly except for one young girl at the front desk who was just "there" -never smiled, did not say much. The drink vending machine on the 3rd floor was completely out of everything. But all in all the stay was nice, the building was pretty clean, and we never came across any bugs, so all good.

The Holiday Inn and suites here in Douglas is a great place to stay. Its in a quiet area just outside of town, with loads of parking. The 2 queen bed suite was large and well equipped with all we needed. The beds were comfy and the shower good. Its a good choice to stay here.

I had to wait 10 minutes to check in and didn't get the room I paid for. The front desk person also made a big deal about using "3rd party apps" for booking which was so much harder for them. The person I spoke with two days later was incredibly helpful, though. I appreciated their efficiency at straightening out the room situation and getting me a refund.